Matthew Walker
Colorado Springs,CO
Summary
Dependable server with excellent customer service skills. I am an outgoing and upbeat individual who works well within a team to facilitate an enjoyable dining experience for guests.
Overview
10
10
years of professional experience
Work History
Server
Paravicini's Italian Bistro
12.2015 - 02.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Actively communicated with hosts and kitchen staff to ensure excellent and timely service.
- Accurately handled all guest transactions.
Dealer
Triple Crown Casinos- The Brass Ass
06.2021 - 01.2022
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Received and documented patrons' wagers prior to beginning games.
- Continuously honed dealing skills to maintain a high level of proficiency in various casino games, increasing versatility and adaptability in response to changing customer preferences.
Server
Mackenzie Place Retirement Community
06.2014 - 12.2015
- Greeted all residents promptly and explained all daily and weekly specials.
- Provided full service for residents, including appetizer, food, drink, and dessert orders.
- Worked as part of a team to ensure best dining experience for all residents.
Education
Bachelor of Science - Biology
University of Colorado At Colorado Springs
Colorado Springs, CO12.2016
Skills
- Cool under pressure
- TIPS certified
- Great communicator and team player
- Exceptional customer service
Timeline
Dealer
Triple Crown Casinos- The Brass Ass
06.2021 - 01.2022
Server
Paravicini's Italian Bistro
12.2015 - 02.2024
Server
Mackenzie Place Retirement Community
06.2014 - 12.2015
Bachelor of Science - Biology
University of Colorado At Colorado Springs
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