MATTHEW WELCH
The Bronx
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Overnight Manager
Party City
06.2022 - 04.2024
- Coordinated with vendors to ensure timely deliveries and proper stock rotation during overnight restocking efforts.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Enhanced communication efficiency by implementing a centralized communication system, ensuring all relevant information is accessible to team members throughout the overnight shift.
- Trained and mentored new and existing staff to achieve best practices.
- Created nightly shift task lists to assign duties to each employee.
Inventory/Mechanical Control Clerk
Crate And Barrel
11.2021 - 01.2022
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Compiled and recorded production data from customer orders and work tickets, generating metrics to report productivity for auditors and leadership.
- Contributed to cost reduction initiatives by identifying inefficiencies and recommending improvements.
- Reviewed job orders and adjusted schedules for timely delivery.
- Worked with managers to plan and coordinate production tasks.
- Managed high-volume data entry tasks while maintaining strict attention to detail and accuracy standards.
Stock Clerk
Resturant Depot
03.2018 - 08.2021
- Demonstrated adaptability and flexibility by tackling various tasks as needed, contributing to the overall success of the stockroom team.
- Assisted customers in locating desired items, providing exceptional service and promoting customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved product availability by swiftly restocking shelves and displays as needed.
- Greeted customers and directed to requested products.
- Reduced stock discrepancies by conducting regular audits and promptly addressing any issues discovered.
Education
Associate of Science -
Lincoln Technical Institute - Edison
Iselin, NJ12.2009
High School Diploma -
Linden High School
Linden, NJ06.2002
Skills
- Employee Relations
- Policy Enforcement
- Sales Strategies
- Warehouse Organization
- Customer Service
- Motivational Skills
- Complaint Handling
- Inventory Monitoring
- Vendor Relations
- Teamwork and Collaboration
- Computer Skills
Timeline
Overnight Manager
Party City
06.2022 - 04.2024
Inventory/Mechanical Control Clerk
Crate And Barrel
11.2021 - 01.2022
Stock Clerk
Resturant Depot
03.2018 - 08.2021
Associate of Science -
Lincoln Technical Institute - Edison
High School Diploma -
Linden High School
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