Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Williamson

Austin

Summary

Dedicated and motivated professional who is eager to progress my career in the marina industry. Experienced in overcoming obstacles and providing exceptional results.

Overview

5
5
years of professional experience

Work History

Operations Manager

Northshore Marina
02.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Interacted well with customers to build connections and nurture relationships.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Winner of Texas Large Marina of the Year 2024

Dockhand/Assistant Dock Manager

Longboat Key Club Moorings
01.2023 - 01.2024
  • Managed 18 docks that include 291 slips for our boaters.
  • Recorded and managed the distribution of fuel to our boaters.
  • Trained our new dockhand personnel in safety practices, employer policies, and job duties.
  • Assist our contractors with maintenance issues on the boats.

Vacation Rental Advisor

Evolve Vacation Rental
11.2021 - 12.2022
  • Managed 30-50 inbound leads per day
  • Assisted homeowners with day to day operations with their short-term rental properties
  • Signed homeowners up to list their rental properties online

Senior Sales Consultant

Angi
05.2020 - 10.2021
  • Managed 100-200 outbound and inbound leads per day
  • Assisted and signed up home improvement contractors to receive new business
  • Recorded over 100 sales within my first 12 months at Angi
  • Delivered & maintained 90% client retention
  • Quarterly Excellence Award Winner and Graduate of the Leadership Development Program Q2, 2021

Education

BBA - Marketing

University of Colorado Denver
Denver, CO
05.2020

Skills

  • CPR Certified
  • Problem Solving abilities
  • Customer relationship management (CRM)
  • Providing quality customer service
  • Great communication in the work environment
  • Organizational know-how
  • Operations management
  • Staff management
  • MS office

Timeline

Operations Manager

Northshore Marina
02.2024 - Current

Dockhand/Assistant Dock Manager

Longboat Key Club Moorings
01.2023 - 01.2024

Vacation Rental Advisor

Evolve Vacation Rental
11.2021 - 12.2022

Senior Sales Consultant

Angi
05.2020 - 10.2021

BBA - Marketing

University of Colorado Denver
Matthew Williamson