Matthew Wittmers
Central Point,Oregon
Summary
Dynamic sales professional with a proven track record at Best Buy, specializing in customer retention and team mentoring. Excelled in fostering client relationships and developing sales strategies, enhancing team dynamics and individual performance. Skilled in customer service and problem-solving, achieving significant loyalty and satisfaction rates.
Overview
2
2
years of professional experience
Work History
Sales Associate
Best Buy
10.2024 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Established culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
Samsung Certified Home Theater Advisor
Best Buy, Home Theater and Computers
02.2023 - 10.2024
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Developed strong relationships with clients through regular communication and excellent customer service.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
Education
High School Diploma -
Homeschool
Central Point, OR06.2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Excellent people skills
- Outgoing personality
- Store opening and closing
- Sales strategies
- Problem-solving skills
- Training and Mentoring New Hires
Accomplishments
- Exceeded monthly quotas for over two years straight.
- Placed number three in the company in sales on the companies most important day of the year.
Timeline
Sales Associate
Best Buy
10.2024 - Current
Samsung Certified Home Theater Advisor
Best Buy, Home Theater and Computers
02.2023 - 10.2024
High School Diploma -
Homeschool
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