Matthew Yarosh
Tampa,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Sales Associate
Seven Eleven
Land O' Lakes, FL
03.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
Server
BJ's Restaurant & Brewhouse
Florence, KY
12.2020 - 03.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Carne Chophouse
Ybor, FL
07.2018 - 12.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Education
Sickles High School
Tampa, FL10.2009
Skills
- POS System Operations
- Customer Service
- Store Opening and Closing
- Verbal and Written Communication
- Time Management
- Teamwork and Collaboration
- Promotional Sales Events
- Speaking Clearly
- Upselling Products and Services
Timeline
Sales Associate
Seven Eleven
03.2022 - Current
Server
BJ's Restaurant & Brewhouse
12.2020 - 03.2022
Server
Carne Chophouse
07.2018 - 12.2020
Sickles High School
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