Matthew Yockum
Hicksville,OH
Summary
Dedicated cashier with exceptional customer service skills and proven time management. Committed to delivering reliable and professional support in fast-paced environments.
Detail-oriented production worker with strong teamwork and adaptability skills. Proven ability to meet production goals while ensuring safety and quality standards. Ready to contribute positively to team dynamics and operational efficiency.
Reliable and professional individual with a background in customer service and production. Known for maintaining composure under pressure while delivering exceptional customer experiences. Eager to leverage strong work ethic to enhance operational success.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier
Wendys Restaurant
Fort Wayne, IN
07.2026 - Current
- Operated cash register, processing customer transactions efficiently and accurately.
- Managed daily cash handling, ensuring proper balance at beginning and end of shifts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance guest experience.
- Handled food orders accurately, ensuring quality standards were met before delivery to customers.
- Adapted quickly to changing priorities in fast-paced environment while maintaining composure under pressure.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Production Worker
Edgerton Forge
Edgerton, OH
12.2025 - 03.2026
- Operated production machinery to assemble forged components efficiently.
- Followed safety protocols to maintain a secure work environment.
- Collaborated with team members to ensure smooth workflow and timely production.
- Inspected finished products for quality assurance and adherence to specifications.
- Maintained cleanliness of work area to enhance operational efficiency.
- Adapted quickly to new processes and manufacturing techniques as required.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Cashier
Wendys Restaurant
Defiance, OH
07.2025 - 12.2025
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Assisted in training new staff on cash register operations and customer service protocols.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Builder
JAX
E
01.2023 - 06.2023
- Constructed residential and commercial structures using various building materials and techniques.
- Interpreted blueprints and technical drawings to ensure accurate execution of projects.
- Operated power tools and equipment safely to complete construction tasks efficiently.
- Collaborated with team members to meet project deadlines and maintain quality standards.
Education
High School Diploma -
Hicksville High School
Hicksville, OHSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
- Product knowledge
- Inventory management
- Order packaging
- Daily reporting
- Decision making aptitude
Certification
Forklift
Timeline
Cashier
Wendys Restaurant
07.2026 - Current
Production Worker
Edgerton Forge
12.2025 - 03.2026
Cashier
Wendys Restaurant
07.2025 - 12.2025
Builder
JAX
01.2023 - 06.2023
High School Diploma -
Hicksville High School