Matthew zeh
Phoenix,AZ
Summary
Dynamic sales professional with a proven track record at Hensley Beverage, excelling in customer relations and analytical thinking. Adept at enhancing brand awareness through strategic promotional events and effective problem-solving. Recognized for optimizing inventory management and delivering exceptional service, driving customer satisfaction and loyalty.
Overview
23
23
years of professional experience
Work History
Sales Associate
PepsiCo/Frito Lay
08.2022 - Current
- Assisted customers in product selection and provided exceptional service.
- Maintained knowledge of product features and pricing to improve quality control.
- Stocked shelves and organized displays to enhance visual merchandising.
- Collaborated with team members to achieve sales goals and targets.
- Provided feedback on customer preferences to inform inventory decisions.
- Resolved customer inquiries and concerns promptly, ensuring satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Specialist/ Sales Rep / Load and Unload Trucks.
Hensley Beverage
07.2019 - 08.2022
- Supported sales team by analyzing market trends and customer preferences.
- Collaborated with cross-functional teams to streamline communication processes.
- Assisted in inventory management, ensuring accurate stock levels for timely distribution.
- Managed customer inquiries, providing prompt and effective solutions to enhance satisfaction.
- Coordinated promotional events, driving brand awareness and customer engagement efforts.
- Followed all company policies and procedures to deliver quality work.
Mailman
United States Postal Service, USPS
2016 - 2019
- Delivered mail efficiently across designated routes, ensuring timely and accurate service.
- Sorted and organized mail using automated systems for optimal processing speed.
- Assisted customers with inquiries, providing information on services and delivery options.
- Maintained vehicle cleanliness and operational readiness through routine inspections.
Sales/Route Delivery Driver
Camelback Vending Services
08.2013 - 07.2016
- Delivered products efficiently to designated locations, ensuring timely service and customer satisfaction.
- Maintained accurate records of deliveries and inventory, optimizing route planning for fuel efficiency.
- Conducted vehicle inspections regularly to ensure safety compliance and operational readiness.
- Communicated effectively with customers to address inquiries and resolve delivery issues promptly.
Merchandiser,sales,draft technician, special event
Crescent crown distribution
03.2003 - 08.2013
- Developed and executed effective merchandising strategies to enhance product visibility and drive sales.
- Analyzed customer trends and market data to optimize inventory management and product placements.
- Ensured compliance with brand standards in all visual merchandising efforts across locations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Education
High School Diploma -
Flint Central High
Flint, MISkills
Customer relations
Accomplishments
Employees of the year 3 times in my career.
Timeline
Sales Associate
PepsiCo/Frito Lay
08.2022 - Current
Specialist/ Sales Rep / Load and Unload Trucks.
Hensley Beverage
07.2019 - 08.2022
Sales/Route Delivery Driver
Camelback Vending Services
08.2013 - 07.2016
Merchandiser,sales,draft technician, special event
Crescent crown distribution
03.2003 - 08.2013
High School Diploma -
Flint Central High
Mailman
United States Postal Service, USPS
2016 - 2019