Matthew Zengler
Chandler,AZ
Summary
Hospitality and beverage professional with strengths in event planning, client communication, craft beer programming, and operational coordination. Experience includes booking high-volume events, leading tasting and training sessions, and supporting financial tracking, inventory control, and compliance improvements across multi-unit restaurant environments.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Restaurant Sales Coordinator
JW Marriott Camelback Inn
Scottsdale, AZ
2024.04 - Current
- Booked and executed $1m in sales in 2025 across 200 events.
- Conducted site tours and prospect meetings to showcase restaurant offerings and facilities, converting interest into confirmed business.
- Oversaw execution of private dining events, managing menu selection, room setup, and staffing to create positive guest experiences.
- Coordinated private event booking workflow and facilitated communication between clients and restaurant staff, ensuring high-quality service delivery.
- Achieved Associate of Month award due to exceptional contributions in March 2025.
- Achieved three nominations for Associate of the Month in 2026, reflecting consistent high performance.
- Build custom Excel sheets for outside departments, reducing key errors and task time by up to 90%.
Event Coordinator
Hundred Mile Brewing Co
Tempe, AZ
2023.12 - 2024.03
- Coordinated private dining events, overseeing menu selection and staffing to deliver exceptional guest experiences
- Streamlined event menus, reducing ticket times by 20%
- Developed and maintained email list of 500+ contacts for targeted event outreach and promotion
Administrative Assistant
The Phoenician Resort
Scottsdale, AZ
2022.02 - 2023.12
- Hosted weekly Epicurean Moment Tavern Tap tasting events.
- Coordinated craft beer event design and setup for group sales, ensuring seamless execution.
- Led craft beer internal training sessions to strengthen staff knowledge on service styles and pairings.
- Processed invoices, purchase requests, and office supply orders, contributing to operational efficiency.
- Tracked outlet expenditures and kept monthly spending within budget.
- Maintained revenue tracking program, facilitating accurate reporting and financial review.
- Completed monthly bank audits for 10 outlets to support reconciliation.
- Prepared weekly gratuity distributions for all restaurant outlets.
- Built and maintained meal break compliance process, improving YTD performance from 68.2% to 91.6%.
Barista
Starbucks
Tempe, AZ
2017.09 - 2021.11
Store Manager
GameStop
Mesa, AZ
2004.01 - 2012.12
- Supported development of performance assessment tools to identify best practices and improve company rank from 75th to 35th percentile.
- Built inventory tracking programs for 15 store locations in MS Excel, improving daily count compliance and accuracy from 80% to 97%.
- Cut operational shrink from 0.7% to 0.2% through careful tracking and process support.
- Verified daily bank activity for accuracy and compliance with company policies. to verify deposit and change order accuracy.
- Completed merchandising plans, signage updates, and promotional resets.
Xbox Field Representative
Mosaic
2001.08 - 2002.07
- Secured extra merchandising space at key accounts to enhance product visibility.
- Supported portfolio of 70+ stores by coordinating Xbox promotions and setup tasks.
- Installed point-of-sale marketing materials across 70+ locations.
- Collected and analyzed survey data on sales trends, competitor activity, and customer experience to inform strategy.
- Maintained visitation routes with full compliance.
- Executed job responsibilities from home office, ensuring seamless project continuity.
Education
Bachelor of Science - Nutrition
Arizona State University
Tempe, AZ2022-06
Associate of Arts - Culinary
Le Cordon Bleu
Scottsdale, AZ2014-09
Skills
- Event management and planning
- Event planning
- Scheduling and payroll management
- Financial reporting
- Microsoft Office and Google Suite
- Data entry accuracy
- Physical inventory management
- Network development and guest relations
- Sensory evaluation and beer pairing
- Communication skills
Certification
- Certified Cicerone
- Cicerone.org
- Title IV Certification
- Arizona Department of Liquor Licenses and Control
Timeline
Restaurant Sales Coordinator
JW Marriott Camelback Inn
2024.04 - Current
Event Coordinator
Hundred Mile Brewing Co
2023.12 - 2024.03
Administrative Assistant
The Phoenician Resort
2022.02 - 2023.12
Barista
Starbucks
2017.09 - 2021.11
Store Manager
GameStop
2004.01 - 2012.12
Xbox Field Representative
Mosaic
2001.08 - 2002.07
Bachelor of Science - Nutrition
Arizona State University
Associate of Arts - Culinary
Le Cordon Bleu