Summary
Work History
Education
Skills
Timeline
Generic

Mattie Johnson

Knoxville,TN

Summary

Results-driven sales associate with strong customer education and effective communication skills. Known for enhancing customer experiences, achieving sales targets, and problem-solving.

Work History

Sales Associate

West Gate Resorts
Gatlinburg, Tennessee
  • Processed sales transactions efficiently and accurately.
  • Demonstrated product features and benefits for customers' needs.
  • Collaborated with team members to enhance customer experience.
  • Sold various products by explaining unique features and educating customers on proper application or usage.

Federal Insurance Auditor

Summit Medical Group
Knoxville, TN
  • Conducted thorough audits of Medicare insurance claims for accuracy and compliance.
  • Collaborated with healthcare providers to clarify discrepancies in claims processing.
  • Prepared detailed reports and audit findings for management review.
  • Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.

Billing Specialist

Helen Ross McNabb
Knoxville, Tennessee
  • Reviewed insurance claims for completeness and compliance.
  • Assisted in resolving discrepancies in billing statements promptly.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Implemented new policies related to billing processes when required.

Education

High School Diploma -

East High School
Nashville, TN

Skills

  • Customer education
  • Customer relationship management
  • Effective communication
  • Problem solving
  • Attention to detail
  • Excellent people skills
  • Sales training
  • Written and oral communication skills

Timeline

Sales Associate

West Gate Resorts

Federal Insurance Auditor

Summit Medical Group

Billing Specialist

Helen Ross McNabb

High School Diploma -

East High School
Mattie Johnson