Summary
Overview
Work History
Education
Skills
Timeline
Server

Matt Johnson

Lakeland,FL

Summary

Energetic and reliable associate that works well with all types of people. Very strong in the areas of Team building, communication, customer service, and managing. Always eager to bring positive energy to a company along with flexibility and willingness to help wherever is needed the most. Earning a degree in Business Administration at Southeastern University, along with getting a minor in Pastoral studies. I am minoring in Pastoral Studies to have the most experience and qualifications possible for the possibility of working in Ministry.

Overview

2
2
years of professional experience

Work History

Server

Outback Steakhouse
Lakeland, FL
01.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Assistant Retail Store Manager

Lids Locker Room
Clearwater , FL
09.2019 - 09.2020
  • Assisted in overall day-to-day operations of store, including continuous development of store associates to achieve desired sales and results
  • Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster service
  • Fielded customer complaints, resolved disputes, and answered questions to promote store engagement and effectiveness

Education

Bachelor’s Degree - Business Administration

Southeastern University
Lakeland, FL
04.2023

Skills

  • Customer Service
  • Team Building
  • Sales Techniques
  • Leadership development

Timeline

Server

Outback Steakhouse
01.2021 - Current

Assistant Retail Store Manager

Lids Locker Room
09.2019 - 09.2020

Bachelor’s Degree - Business Administration

Southeastern University
Matt Johnson