Matt Poulos
Smile America Partners
Livonia,MI
19
years of professional experience
Dedicated Dental Team Manager with over 10 years in healthcare logistics and team management. Led in-school dental teams to ensure compliance and improve service delivery for underserved children. Managed personnel and equipment while facilitating communication among dental professionals. Aiming to apply strong administrative and organizational skills in a dynamic office environment.
Work History
Dental Team Manager
10 Years 9 Months- Coordinated logistics and scheduling for in-school dental teams to deliver care for underserved children
- Managed field team personnel and equipment, ensured regulatory compliance, approved payroll, and communicated with dentists to facilitate service delivery
- Led team in implementing operational improvements, enhancing efficiency and service delivery.
- Developed training programs to increase employee performance and customer satisfaction standards.
- Streamlined communication processes across departments, facilitating collaboration and project alignment.
Music and Performance Educator
3 Years 10 Months- Foster positive experiences for high school students through engaging marching arts programs
- Coordinated and implemented daily rehearsal schedules to enhance student learning and performance
- Supervised supplemental staff during rehearsals to ensure effective support for students.
- To provide a positive experience for high school students through the marching arts
Restaurant Crew Member
6 Years- Created, packaged, and delivered food to customers promptly while ensuring clear communication with co-workers and management, delivering exceptional service during high-volume periods.
- Delivered exceptional customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, adhering to food safety standards and procedures.
- Collaborated with team members to maintain cleanliness and organization in work areas.
Education
Communications (Some college)
Skills
Payroll
Office management
Budgeting
Administrative Experience
Microsoft Office
Microsoft Outlook
Google Docs
Customer service
Organizational skills
Team leadership
Staff Training
Effective communication
Timeline
Dental Team Manager
Smile America Partners
11.2015 - CurrentRead More
Music and Performance Educator
Plymouth Canton Music Boosters
06.2014 - 04.2018Read More
Restaurant Crew Member
Arbys Inc
01.2008 - 01.2014Read More
Wright State University
Communications (Some college)
Read More