Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Cummings

Spring,TX

Summary

Dynamic professional with extensive experience in high-pressure environments, including as a Dispatcher at Consolidated Communications. Proven ability in decision-making and customer service, effectively coordinating fleet operations. Skilled in data entry and active listening, enhancing team performance and ensuring timely assistance. Committed to excellence and operational efficiency.

Overview

22
22
years of professional experience

Work History

Dispatcher

Consolidated Communications
08.2024 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Restaurant General Manager

4PZ Pizza, Inc.
04.2009 - 04.2024
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.

Electronics Technician/Gunner's Mate

United States Navy
08.2003 - 01.2006
  • Utilized advanced diagnostic tools for accurate identification of system faults, minimizing repair times significantly.
  • Fixed circuit boards and wire harness problems using schematics, wiring diagrams, and testing instruments.
  • Enhanced system performance by troubleshooting and repairing electronic equipment.
  • Installed and maintained a variety of electrical and electronic components in accordance with approved methods and procedures.

Education

General Studies

The Woodlands High School
The Woodlands, TX
05-2003

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening

Timeline

Dispatcher

Consolidated Communications
08.2024 - Current

Restaurant General Manager

4PZ Pizza, Inc.
04.2009 - 04.2024

Electronics Technician/Gunner's Mate

United States Navy
08.2003 - 01.2006

General Studies

The Woodlands High School