Maudeline Jocelyn
Unit Coordinator/PCA
Boston,MA
Summary
Adept Health Unit Coordinator with a proven track record at Brigham And Women's Hospital, enhancing unit efficiency and patient care through expert records management and critical thinking. Demonstrated professionalism and HIPAA compliance, significantly improving communication and document handling processes. Skilled in patient registration and supporting nursing staff, contributing to high-quality healthcare delivery.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator
Brigham And Women's Hospital
03.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
Teller Associate
Citizens Bank
09.2020 - 01.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Achieved teller efficiency by managing time effectively, prioritizing tasks appropriately, and staying organized throughout the workday.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Certified Nursing Assistant
Boston Medical Center Hospital
02.2016 - 02.2021
- Supported needs of 20+ residents under long-term care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Bachelor of Arts - Health Care Management
Southern New Hampshire University
Hooksett, NH05.2026
Associate of Arts - Nursing Prerequisites
Roxbury Community College
Roxbury Crossing, MA05-2016
Skills
- Records Management
- Professionalism and Ethics
- Critical thinking abilities
- HIPAA Compliance Understanding
- Patient Registration
- Decision-Making
- HIPAA Guidelines
- Process improvement strategies
Accomplishments
I was nominated for the Peggy Cenci Memorial Award by my colleagues.
In May 2018, my colleagues nominated me for the award
Languages
Haitian Creole
Native or Bilingual
French
Limited Working
Timeline
Health Unit Coordinator
Brigham And Women's Hospital
03.2021 - Current
Teller Associate
Citizens Bank
09.2020 - 01.2022
Certified Nursing Assistant
Boston Medical Center Hospital
02.2016 - 02.2021
Bachelor of Arts - Health Care Management
Southern New Hampshire University
Associate of Arts - Nursing Prerequisites
Roxbury Community College
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