Summary
Overview
Work History
Education
Skills
Timeline
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Maureen Ballentine

Naples,FL

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server

Shulas Steakhouse
Naples, FL
12.2022 - Current
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.

Server

Warren
Naples
11.2023 - 03.2024
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Greeted guests and provided menus.

Server

Capital Grille
Naples, FL
04.2022 - 11.2023
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.

Seasonal Food & Beverage Supervisor

Borgata Casino & Hotel
Atlantic City
03.2021 - 09.2021
  • Monitored daily operations of the bar area and ensured that all beverages were served in a timely manner.
  • Ordered supplies as needed to ensure adequate stock levels and prevent outages during peak hours.
  • Inspected and monitored cleanliness of beverage service stations and complied with health code regulations.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Delegated work to staff, setting priorities and goals.

Education

Associate of Applied Science -

Atlantic Cape Community College
Mays Landing, NJ

Skills

  • Menu presentation
  • Sales expertise
  • Safe Food Handling
  • Food Running
  • Guest Engagement
  • Food Delivery
  • Beverage Preparation
  • Table Bussing
  • Supply Restocking
  • Menu Memorization
  • Strong Work Ethic
  • Effective customer upselling

Timeline

Server

Warren
11.2023 - 03.2024

Server

Shulas Steakhouse
12.2022 - Current

Server

Capital Grille
04.2022 - 11.2023

Seasonal Food & Beverage Supervisor

Borgata Casino & Hotel
03.2021 - 09.2021

Associate of Applied Science -

Atlantic Cape Community College

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Maureen Ballentine