Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
28
28
years of professional experience
Work History
Customer Service Representative
Kelly Couture Consignmet
09.2018 - 01.2020
Worked well both Independently and In teams
Effectively multitasked and prioritized projects according to need
Maintained meticulous workload and notified supervisors of progress and setbacks
Assistant Manager of Operations
Benjamin Franklin Savings Bank
06.1992 - 02.2002
Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Taught employees how to collaborate on daily job tasks and achieve service targets.
Coordinated with General Manager in different operational issues and promotional activities.
Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.