Maureen Tapper
Quincy,MA
Summary
Experienced nurse leader with hopes of obtaining a doctorate degree in nursing leadership. With over 20 years of acute care nursing and acute/critical care leadership experience specializing in program development, staff development, recruiting and retaining high performing teams, building collaborative interprofessional relationships, and achieving high quality outcomes in areas of care delivery, staff and patient satisfaction, and financially sustainable program development. Dedicated nursing leader with excellent unit management skills. Proficient in quality, cost and care standards focused on maximizing resources and patient satisfaction. Registered Nurse in state of Massachusetts.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nurse Director
Brigham and Women’s Hospital
01.2021 - Current
- Creates supportive environment that supports and celebrates the professional growth of nursing practice
- Assures the use and adherence to evidence-informed practice and standards
- Serve as clinical leader, coach, and mentor to staff
- Serves as a leader within the community of nursing
- Maintains consistent leadership and fair/just culture
- Provides informal and formal feedback
- Actively participates in quality improvement initiatives with the hospital and units managed
- Manages to budget and articulates vacancies of 10 bed ICU and 40 bed Step-down
- Manages volume and acuity to hours per worked index
- Responsible for interviews hires and oversees the orientation of new employees
- Responsible for creating and maintain a caring, therapeutic, healing and patient and family centered care
- Collaborates in department wide commitment to retention and recruitment.
Assistant Nurse Director
BRIGHAM and Women’s Hospital
03.2020 - 01.2021
- Manages day to day staffing of 40 bed step-down and 10 bed ICU
- Allocates resources and responds to changes in census
- Monitored and maintained unit budget under direction of nurse director
- Enhanced patient satisfaction with compassionate, patient-centered care strategies.
- Promoted a culture of safety by enforcing strict adherence to hospital policies, procedures, and regulatory standards.
- Led quality improvement initiatives that significantly reduced hospital-acquired infections and medication errors.
- Championed patient safety initiatives by implementing robust risk management policies and procedures designed to minimize errors and promote a culture of accountability among nursing staff.
- Developed a collaborative work environment for the nursing team by promoting open communication and effective conflict resolution.
- Improved patient care by implementing evidence-based nursing practices and guidelines.
Adjunct Faculty/instructor
Simmons College
09.2015 - 12.2020
- Simulation instructor, developed and participated in various education scenarios with emphasis on culture
- Responsible for visiting clinical sites, providing support and guidance in clinical process, following curriculum, grading papers, group projects, resumes, and other projects.
- Fostered supportive learning environment by addressing diverse student needs through accommodations or additional support services referrals when necessary.
- Maintained open lines of communication with students through regular office hours and prompt email responses, addressing concerns or questions efficiently.
- Established strong rapport with students by demonstrating genuine interest in their academic progress and personal growth as scholars.
- Utilized active learning strategies in classroom, encouraging student participation and promoting retention of course material.
- Taught simulation, leadership and skills courses, providing instruction undergraduate students.
Nurse in Charge
Brigham and Women’s Hospital
05.2004 - 03.2020
- Evaluated staff performance in conjunction with the Director of Nursing
- Rendered direct patient care to adults in the thoracic intermediate care unit
- Delegated tasks effectively to nursing staff, ensuring proper distribution of workload and optimal patient care delivery.
- Mentored new nurses on best practices, clinical skills development, and hospital policies, enhancing overall team performance levels.
- Promoted patient education by explaining diagnoses, treatment options, medications, and self-care techniques in an easy-to-understand manner.
- Contributed to a positive working environment by promoting open communication, teamwork, and professional growth among nursing staff members.
- Participated in interdisciplinary meetings discussing complex cases involving multiple specialties resulting in improved patient outcomes.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Assisted in the development and implementation of quality improvement projects aimed at enhancing patient care delivery within the unit.
Registered Nurse
Quincy Medical Center
02.2003 - 05.2010
- Experienced nurse with ability to float to medical/surgical floors, intensive care unit and emergency room
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Education
Doctor of Nursing Practice (DNP) - Leadership
Regis College
Weston, MA05.2026
Master of Science in Nursing - Nursing Education
Framingham State University
Framingham, MA05.2015
Bachelor of Science in Nursing -
Emmanuel College
Boston05.2011
Associates Degree in Nursing -
Quincy College
Quincy, MA05.2001
Skills
- Culturally sensitive
- Patient/family advocate
- Staff development
- Clinical expertise
- Patient Care Coordination
- Multitasking and Organization
- Staff Coaching and Mentoring
- Deadline Management
- Staff Leadership
- Workload Management
- Quality Assurance and Improvement
- Conflict Management
- Performance Improvement
- Budget Planning
Certification
- Registered Nurse in the State of Massachusetts, RN254897
- Progressive Care Certified Nurse (PCCN)
Affiliations
- American Organization of Nurse Leaders (AONL)
- American Association of Critical -Care Nurses (AACN)
- The Greater Boston Chapter of AACN
- International Mesothelioma Interest Group
- Sigma Theta Tau
- Phi Kappa Phi
Presentations
- May 2024, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, Turning the Tide: Empowering New Nurses for Lasting Success and Retention
- April 2023, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, Walk this Way "Counting Steps to a Better Recovery."
- April 2022, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, "Floor is Lava: Reducing Falls while Preserving Mobility."
- April 2021, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, ECMO Measurement "Why is it important to measure? Engaging and empowering RN and RT collaboration caring for the ECMO patient population in preventative techniques to avoid cannula migration complications."
- April 2021, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, ECMO skin and patient care: "Interdisciplinary collaboration: Essential for improvement of wound care outcomes and pressure injury prevention in the ECMO Thoracic Surgery patient populations"
- April 2020, Invited Speaker, The Fredric G. Levin Lung Cancer Symposium Pensacola FL., Post-operative Care in the Thoracic ICU/Stepdown Unit
- May 2019, Poster Presentation, Karsh Nursing Scholar Day, Brigham and Women’s Hospital, Boston, MA, A Lung Transplant Class: Improving Patient Care through Peer-to Peer Education
- April 2015, Poster Presentation, American Association of Thoracic Surgeons, Seattle, WA, Preventing Pressure Ulcers in the TICU
- May 2015, Poster Presentation, Framingham State University, Saving Skin One Tear at a Time, Framingham, MA.
- September 2012, Invited Speaker, International Mesothelioma Interest Group, Boston, MA, Specialized Nursing Practices in the TICU: Establishing Trust and Guiding Recovery
- March 2009, Nurse in Charge Forum, Clinical Innovations and Informatics at BWH. Brigham and Women’s Hospital Boston, MA.
Accomplishments
- 2021-current interdisciplinary collaboration with WOCN nurses to developed wound order in EPIC, now supported throughout MGB.
- 4/2019 Karsh Scholar award recipient for Bed Organizer, utilized in Magnet Recognition application
- 11/2018 Developed and peer taught Lung Transplant Class for nurses on 11ABD
- 10/2018 Participated in creating Lung Transplant Competency for nurses on 11ABD
- 12/2017 Participated in developing Thoracic Nursing Class for 11ABD
- 9/2014-4/2015 Developed Pressure Ulcer program for Thoracic Intermediate Care Unit and provided extensive teaching to all RN and PCA staff, based on research.
- 2014-present Hand Delivered Hope volunteer; participating in donation drives, delivering supplies to homeless, and providing addiction support.
- 2012 BWH Nursing Discharge Module education support staff, Brigham and Women's Hospital, Boston, MA.
- 2012 "Making the Right Moves", Healthy for our patients, safe for our staff. Safe patient mobilization initiative; education support staff, Brigham and Women's Hospital, Boston, MA.
- 2011 BWH Nursing Delirium, Alcohol withdrawal, and Suicide/Harm to others education support staff, Brigham and Women's Hospital, Boston, MA.
Professional Committees
- 2008, 2010, Informatics and Clinical Innovations Committee member, Brigham and Women's Hospital, Boston, MA
- 2012, 2013, Psychological Care of the Hospitalized Patient Committee member, Brigham and Women's Hospital, Boston, MA
- 2022, Current, CO-Chair CV/Med Surg Divisional Committee, Brigham and Women’s Hospital Boston MA
Awards
- Partners in Excellence Award 2009
- Nursing Excellence Finalist 2019
- Karsh Pitch Scholar winner 2019 for the Bed Organizer
- 2023 Led the Thoracic Surgery Intermediate Care Unit (TICU) and the Thoracic Surgery Intensive Care Unit (TSICU) applications to the first BWH Quality, Equity, Safety, and Transparency (QUEST) Awards. TICU was awarded step down unit of the year. TSICU was recognized for excellence in improving HAPI rates on the unit.
- 2024 TSICU Quest Award for excellence in improving Hand Hygiene and Patient Safety.
- 2024 Brigham Way Award
Timeline
Nurse Director
Brigham and Women’s Hospital
01.2021 - Current
Assistant Nurse Director
BRIGHAM and Women’s Hospital
03.2020 - 01.2021
Adjunct Faculty/instructor
Simmons College
09.2015 - 12.2020
Nurse in Charge
Brigham and Women’s Hospital
05.2004 - 03.2020
Registered Nurse
Quincy Medical Center
02.2003 - 05.2010
Doctor of Nursing Practice (DNP) - Leadership
Regis College
Master of Science in Nursing - Nursing Education
Framingham State University
Bachelor of Science in Nursing -
Emmanuel College
Associates Degree in Nursing -
Quincy College
- Registered Nurse in the State of Massachusetts, RN254897
- Progressive Care Certified Nurse (PCCN)
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