Maurice Dillard
Jackson,MI
Summary
Flexible hard worker ready to learn and contribute to team success.
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Service Manager
Budget Tire Center
Jackson , MI
10.2023 - Current
- Assisted in the development of marketing campaigns targeted at increasing sales opportunities from existing and new clients.
- Maintained records of customer interactions and transactions.
- Updated and maintained service records and documentation for compliance and quality assurance.
Tire Technician
Budget Tire Co Of Taylor
Jackso, MI
01.2021 - 04.2022
- Performed minor repairs, such as valve stem replacements, on customer vehicles' tires.
- Inflated tires to prescribed PSI to meet load requirements.
- Changed and installed rim and tires
Manager
Burger King
Jackson , MI
12.2019 - 09.2020
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Streamlined communication channels, improving information flow and decision-making speed.
Delivery Driver/Customer Service Representative
Rent A Center Retail Store
Jackson , MI
10.2018 - 11.2019
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Ensured accurate completion of all paperwork associated with deliveries.
- Delivered rush merchandise on tight schedules to meet customer targets.
Education
High School Diploma -
Allen Academy
Detroit, MI06-2010
Skills
- Detail oriented
- Good adaptability
- Customer service
- Great communicator
Timeline
Service Manager
Budget Tire Center
10.2023 - Current
Tire Technician
Budget Tire Co Of Taylor
01.2021 - 04.2022
Manager
Burger King
12.2019 - 09.2020
Delivery Driver/Customer Service Representative
Rent A Center Retail Store
10.2018 - 11.2019
High School Diploma -
Allen Academy