Summary
Overview
Work History
Education
Skills
Languages
Timeline

Maurice Wynne

Houston,TX

Summary

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

HEB Grocery Store
02.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Crew Member

Raising Cane's
03.2020 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Trained new team members on procedures, customer service, and sales techniques.

Fulfillment Associate

Target
10.2022 - 12.2022
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Education

Bachelor of Science - Public Health

University of Houston, Houston, TX
05-2026

Associate of Science - Health Sciences

Lone Star College, Houston, TX
05-2024

Skills

  • Customer service
  • Team collaboration
  • Problem-solving
  • Willing to learn
  • Clear communication
  • Attention to detail
  • Cash handling
  • Product packaging
  • Cleaning
  • Multitasking and organization
  • Leadership qualities
  • Time management

Languages

English
Native or Bilingual

Timeline

Customer Service Associate - HEB Grocery Store
02.2024 - Current
Fulfillment Associate - Target
10.2022 - 12.2022
Crew Member - Raising Cane's
03.2020 - 01.2024
University of Houston - Bachelor of Science, Public Health
Lone Star College - Associate of Science, Health Sciences

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