MAURICIO PINEDA
Frederick,MD
Summary
Seasoned customer support and data analyst knowledgeable about data entry, strategic planning and client management. Proactive and decisive with 3 years of related experience. Results-focused property management professional with strength in both leasing and consumer data. Proactive leader with strengths in communication and collaboration. Proficient in leveraging technical and analytical knowledge to promote exceptional business profit growth and organization. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fleet Manager
Revit Auto
05.2024 - Current
Leasing Consultant
First Community Management
08.2023 - 05.2024
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Streamlined the application process for prospective tenants, reducing wait times and increasing efficiency.
- Enhanced community atmosphere by planning and executing engaging resident events.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Leasing Agent
The Crest at Hampton Hollows
07.2020 - 09.2022
- Directed daily assignments and process workflows
- Leasing apartments to new renters and tenants
- Assisted tenants with high aptitude in contracts, and documents
- Communicated relevance of organizational goals, apply company policies and regulation such as Fair-Housing Regulations
- Coordinated dates for clients and renters
- Proficient with property management software such as Yardi.
Sprint Sales Representative
Sprint Retail Store
05.2019 - 01.2020
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Current -
Frederick Community College
Frederick, MDGraduate -
Governor Thomas Johnson High School
Frederick, MDSkills
- Customer Service
- Agile Work Processes
- Critical Thinking
- Computer Skills (4yr)
- Windows OS
- Microsoft Office
Certification
- Certified Leasing Agent Training by FHC - 2020
- DOT Health Card
activities
Art and Design
Shade Tree Mechanic
hobbies and interests
I like to apply my time to develop my attention to details in my artistic skills in designing and drawing. Art and design allows me to communicate both socially and professionally with others. Additionally, I also enjoy working/learning on my personal vehicle as it helps me achieve more helpful skills to use.
Timeline
Fleet Manager
Revit Auto
05.2024 - Current
Leasing Consultant
First Community Management
08.2023 - 05.2024
Leasing Agent
The Crest at Hampton Hollows
07.2020 - 09.2022
Sprint Sales Representative
Sprint Retail Store
05.2019 - 01.2020
Current -
Frederick Community College
Graduate -
Governor Thomas Johnson High School
- Certified Leasing Agent Training by FHC - 2020
- DOT Health Card
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