MAURISSA FOURNIER
Davenport ,Iowa
Summary
Productive Regional Account Manager offering 8+ years of experience and outstanding oral and written communication skills. Known for increasing profits, streamlining company procedures, and goal-oriented mindset. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
Work History
Regional Account Manager
Deako Lighting
05.2022 - Current
- Managing and building B2B relationships to 20+ accounts across 3 regions.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Worked closely with marketing teams to create targeted campaigns designed to attract key decision-makers in prospective businesses.
Director of Operations
Kuehl Consulting
04.2020 - 05.2022
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources while managing employees, hiring, terminating, creating performance plans.
- Writing SOPs and creating company mission and standards
- Areas of companies: children’s STEM learning center, real estate marketing.
Store Manager
Scotch & Soda
07.2018 - 07.2020
- Opened a new location, resulting in first-year sales up 25% to budget.
- Constantly monitoring strengths and opportunities to positively affect key performance indicators.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Sales & Marketing Analyst
J.TOOR
05.2016 - 07.2018
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Analyzed sales for commissions, issued custom orders with luxury brands.
- Created website and marketing strategy.
Education
Bachelor of Arts - Textile, Apparel And Merchandising
Northern Illinois University
DeKalb, Illinois12.2015
Skills
- Territory Management
- CRM proficiency - (Hubspot, Shopify, NetSuite, Bluebeam, Google)
- Data-driven
- Market Analysis
- Revenue Growth
- CRM proficiency
- Analytical Skills
- Relationship Building
Timeline
Regional Account Manager
Deako Lighting
05.2022 - Current
Director of Operations
Kuehl Consulting
04.2020 - 05.2022
Store Manager
Scotch & Soda
07.2018 - 07.2020
Sales & Marketing Analyst
J.TOOR
05.2016 - 07.2018
Bachelor of Arts - Textile, Apparel And Merchandising
Northern Illinois University
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