Mauteiz Aziz
Sterling Heights,MI
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Dollar Castle Inc.
06.2023 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Sales Manager
Roadworthy International Tires & Rims
03.2015 - 04.2023
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
CNC Machine Operator
International Cabinet Doors
01.2013 - 03.2015
- Operating the CNC machine
- Cutting different types of woods in many different shapes
- Delivering the products to customers home and work place.
Customer Service & Sales Person
Kilani Jewellery
09.2010 - 12.2012
- Helping customers buying and selling jewellery
- Repairing broken and damaged gold
- Testing for diamond and gold purity.
Sales Person, Kitchen Designer & Installer
True Match Cabinet Makers
08.2008 - 09.2010
- Designing kitchen cabinets using E-cabinet program
- Selling kitchen cabinet and hardware parts
- Assembling and installing kitchen cabinets
- Cutting woods and painting.
Assistant Manager
Shell Gas Station
06.2006 - 08.2008
- Advising customer on the use and care of merchandise, and providing advice concerning specialized product or service
- Greeting customers and discussing type, quality and quantity of merchandise or service sought for purchase
- Operating computerized inventory record keeping and re-ordering system
- Maintaining sales record for inventory control
- Preparing merchandise for purchase
- Assisting in display of merchandise.
Team Leader
Canadian Tire Corporation
02.2002 - 06.2006
- Answering customer questions and providing them with the best service
- Verifying the presence and pricing of store merchandise in weekly flyers
- Transporting goods from warehouse and developing visual displays
- Directing the promotion department, this included five employees.
Education
No Degree - Business Management
George Brown College
Toronto, ON04.2007
High School Diploma -
Georges Henry Academy
Toronto, Canada06.2004
Skills
- Product Merchandising
- Merchandise Restocking
- Customer Service
- Reliability and punctuality
- Positive attitude
- Telephone etiquette
- Product knowledge
- Customer focus
- Attention to detail
- Teamwork and collaboration
References
Available Upon Request
Certification
Ontario Car Sales Certificate .
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Customer Service Cashier
Dollar Castle Inc.
06.2023 - Current
Sales Manager
Roadworthy International Tires & Rims
03.2015 - 04.2023
CNC Machine Operator
International Cabinet Doors
01.2013 - 03.2015
Customer Service & Sales Person
Kilani Jewellery
09.2010 - 12.2012
Sales Person, Kitchen Designer & Installer
True Match Cabinet Makers
08.2008 - 09.2010
Assistant Manager
Shell Gas Station
06.2006 - 08.2008
Team Leader
Canadian Tire Corporation
02.2002 - 06.2006
No Degree - Business Management
George Brown College
High School Diploma -
Georges Henry Academy
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