Max Farhi
Fort Lauderdale,FL
Summary
Dynamic salesperson with a proven track record at Portfolio Automotive Group, excelling in customer service and sales negotiation. Expert in market analysis and relationship management, I consistently foster long-term client connections, ensuring satisfaction. My proactive approach and deep product knowledge drive successful outcomes in pre-owned vehicle sales.
Overview
3
3
years of professional experience
Work History
Salesperson
Motorcar Gallery / Portfolio Automotive Group
Fort Lauderdale, FL
06.2024 - Current
- Provided follow-up customer service after a car sale was completed.
- Advised customers on financing options and warranties available for their purchase.
- Analyzed market trends to determine competitive pricing strategies for vehicles on the lot.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Participated in industry events to promote the products offered by the dealership.
- Negotiated prices with customers who wanted to buy used cars from the dealership's lot.
- Conducted test drives for prospective buyers.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Developed relationships with potential buyers through phone calls and emails.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Maintained customer satisfaction by providing prompt, reliable service.
- Responded to inquiries from potential customers via email and telephone.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Educated customers about sales processes, warranty requirements, and service standards.
- Followed up with customers to build long-term relationships and successful referrals.
Salesperson
Carrio Motor Cars
Fort Lauderdale, FL
04.2023 - 05.2024
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Generated new business opportunities through cold calling campaigns.
- Analyzed customer feedback to identify areas of improvement in product offerings.
- Provided personalized service to build relationships with customers.
- Maintained customer satisfaction by providing prompt, reliable service.
- Provided follow-up customer service after a car sale was completed.
- Developed relationships with potential buyers through phone calls and emails.
- Conducted test drives for prospective buyers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Demonstrated knowledge of vehicles' features to customers during showroom visits and test drives.
- Advised customers on financing options and warranties available for their purchase.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
Broker
Self Employed Services
Fort Lauderdale, FL
03.2022 - 02.2023
- Brokering exotic and luxury cars for dealerships, including Carrio Motors and 1 of 1 Motorsports.
- Facilitated vehicle transactions for friends and family, enhancing personal connections.
- Developed negotiation strategies to secure favorable terms for dealership clients.
- Maintained comprehensive knowledge of market trends to inform pricing decisions.
Education
High School Diploma -
Gulliver Preparatory School
Miami, FL05-2020
Skills
- Customer service and support
- Sales negotiation
- Market analysis and research
- Product knowledge and expertise
- Relationship management
- Test drive facilitation
- Follow-up communication
- Cold calling techniques
- Rapport-building skills
- Email and telephone etiquette
- Pre-owned vehicle sales
Languages
English
Native/ Bilingual
Spanish
Limited
Portuguese
Professional
Turkish
Limited
Timeline
Salesperson
Motorcar Gallery / Portfolio Automotive Group
06.2024 - Current
Salesperson
Carrio Motor Cars
04.2023 - 05.2024
Broker
Self Employed Services
03.2022 - 02.2023
High School Diploma -
Gulliver Preparatory School