Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Max-Henry Jean-Jacques

Saugus,MA

Summary

Dynamic sales associate with extensive experience at Target, excelling in customer service and cash handling. Proven ability to enhance inventory management and product knowledge, fostering strong customer relationships. Recognized for effectively resolving complaints and driving team success through collaboration and exceptional communication skills. Committed to delivering outstanding shopping experiences.

Overview

7
7
years of professional experience

Work History

Sales Associate

Target
Saugus, MA
06.2021 - Current
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Organized stockroom shelves according to size, color or style.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

TJ Maxx, TJX Companies
Saugus, MA
05.2018 - 07.2021
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Greeted customers and provided exceptional customer service.
  • Processed credit card transactions quickly and securely.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Helped customers find specific products, answered questions, and offered product advice.

Special Needs Bus Aide

P N Transportation
Hyde Park, MA
06.2019 - 07.2019
  • Developed positive relationships with students through encouragement, praise, and guidance.
  • Provided additional support for disabled riders requiring help getting into their seats.
  • Reported any incidents or accidents involving passengers immediately upon arrival.
  • Maintained a safe, secure, and orderly environment for all passengers.
  • Responded appropriately to student behavioral issues according to school policy protocols.

Education

High School Diploma -

Northeast Metro Tech
Wakefield, MA
06-2019

Some College (No Degree) - Psychology

University of Massachusetts, Lowell
Lowell, MA

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Product knowledge
  • Sales techniques
  • Visual merchandising

Languages

English
Native/ Bilingual
Haitian Creole
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate

Target
06.2021 - Current

Special Needs Bus Aide

P N Transportation
06.2019 - 07.2019

Sales Associate

TJ Maxx, TJX Companies
05.2018 - 07.2021

High School Diploma -

Northeast Metro Tech

Some College (No Degree) - Psychology

University of Massachusetts, Lowell

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Max-Henry Jean-Jacques
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