Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Max Moreno

Fort Collins,CO

Summary

Dynamic professional background with a proven track record in customer service and public safety awareness, honed at Ability 360 and other roles. Excelled in building customer relationships and enhancing safety protocols. Skilled in team collaboration and effective time management, consistently achieving high levels of customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Cashier

Kidstop Toys and Books
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Host

Breakfast Joynt
02.2023 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Lifeguard Instructor

Ability 360
08.2022 - 12.2022
  • Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.
  • Increased patron satisfaction by addressing concerns and providing exceptional customer service.
  • Enhanced overall pool safety through effective communication with staff and patrons.
  • Improved swimmer safety by consistently enforcing pool rules and regulations.
  • Built trust and rapport with students of all ages, fostering a positive learning environment during lessons.

Education

High School Diploma -

Colorado State University
Fort Collins, CO
05.2027

Skills

  • Customer Service
  • Physical Fitness
  • Work Ethic and Integrity
  • Patience and Empathy
  • Public Safety Awareness
  • Team Collaboration
  • Effective Time Management

Languages

Spanish
Limited Working

Timeline

Cashier

Kidstop Toys and Books
05.2024 - 08.2024

Host

Breakfast Joynt
02.2023 - 07.2023

Lifeguard Instructor

Ability 360
08.2022 - 12.2022

High School Diploma -

Colorado State University

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Max Moreno