Max Muller
Fargo,ND
Summary
Senior at NDSU studying Business with an emphasis in Marketing and Sales. Results-driven leader with expertise in streamlining operations, boosting team performance, and driving sales growth. Skilled in problem-solving, customer service, and process improvement, consistently exceeding goals. Strong collaborator committed to quality standards and business success. Ready to apply academic knowledge and practical experience to contribute to a dynamic organization.
Overview
8
8
years of professional experience
Work History
Production Associate
Marvin Windows
05.2024 - Current
- Assist in manufacturing and production processes
- Ensure quality control and adherence to production standards
Kitchen Manager / Service Leader
Chipotle Mexican Grill
02.2023 - 05.2024
- Managed inventory to minimize waste and optimize storage
- Identified process inefficiencies and led continuous improvement initiatives
- Trained and developed team members, conducted performance evaluations and provided feedback
- Provided excellent customer service and deescalation
Line Lead
SporTech
05.2022 - 08.2022
- Led and motivated a production team to meet targets and quality standards
- Conducted quality inspections and implemented corrective actions
- Managed daily production operations and ensured adherence to deadlines
Customer Service Representative
Von Hansen's Meats
03.2021 - 08.2021
- Delivered exceptional customer service and addressed customer needs
- Trained new employees on customer service and product knowledge
Trainer/General Worker
Superior Enterprise Landscapes
06.2017 - 09.2020
- Assisted with commercial landscaping maintenance
- Trained new employees on landscaping tasks and safety procedures
Education
Bachelors - Marketing, Sales Candidate
North Dakota State University
05.2025
Skills
- Customer service
- Sales Negotiating
- Teamwork and collaboration
- Critical thinking
- Problem-solving
- Excellent people skills
- Goal oriented
- Dynamic leader
Accomplishments
- Fall 2024 NDSU Sales Competition 2nd Place Award, 12/10/24
- Chipotle Employee of the Month, 03/01/23
- SporTech Line Lead Recognition Award, 07/01/22
- NDSU welcome week lead, 08/01/22
- Elk River DECA group sales 4th place award, 02/01/20
Timeline
Production Associate
Marvin Windows
05.2024 - Current
Kitchen Manager / Service Leader
Chipotle Mexican Grill
02.2023 - 05.2024
Line Lead
SporTech
05.2022 - 08.2022
Customer Service Representative
Von Hansen's Meats
03.2021 - 08.2021
Trainer/General Worker
Superior Enterprise Landscapes
06.2017 - 09.2020
Bachelors - Marketing, Sales Candidate
North Dakota State University
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