Max Shamburger
Saint Amant,LA
Summary
Experienced in efficiently processing customer transactions and managing cash handling, contributing to a seamless checkout experience. Demonstrated ability to assist customers with inquiries and resolve complaints professionally, enhancing overall satisfaction and fostering a positive store atmosphere. Maintained an organized checkout area while adhering to company policies and procedures, ensuring operational efficiency. Proven skills in operating point-of-sale systems and balancing daily transactions accurately.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Cashier
Country Kitchen Restaurant
Saint Amant
09.2024 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and contributing to a smooth checkout experience.
- Assisted customers with inquiries, providing prompt and courteous service to enhance overall customer satisfaction.
- Maintained a clean and organized checkout area, supporting operational efficiency and a welcoming shopping environment.
- Handled customer complaints with professionalism, contributing to conflict resolution and fostering a positive store atmosphere.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customers' questions and provided information on store procedures or policies.
Education
Homeschooled
Saint Amant, LASkills
- Cash handling
- Customer inquiries
- Conflict resolution
- Point-of-sale operation
- Payment processing
- Customer service
- Receipt issuance
- Product knowledge
- Store policies
- Transaction balancing
- Checkout organization
- Complaint handling
- Active listening
- Refund processing
- Phone assistance
- Checkout efficiency
- Credit card processing
- Regulatory compliance
- Cash handling and management
- Clear communication
- Customer assistance
- Empathy and patience
- Multitasking and organization
- Credit and cash transactions
- Cash drawer balancing
- Refund handling
- Touching grass (test)
- Hospitality and accommodation
- Cash register systems
- Customer relations
Important info
I have several disorders
Mostly mental but some physical
I have a hard time standing for to long due to having hyper mobility making my legs bend back in a way that is uncomfortable to be in fo more then 10 minutes
My mental disorders are depression,
Anxiety, bpd,autism i am high functioning though
Timeline
Cashier
Country Kitchen Restaurant
09.2024 - Current
Homeschooled