Max Tolliver
Dublin
Summary
General Manager with a proven track record in implementing strategic initiatives that enhance profitability and sales performance. Recognized for excellence in operational management and customer service delivery. Expertise in motivating and developing teams to achieve results in competitive markets.
Overview
5
5
years of professional experience
Work History
General Manager
Anytime Fitness
Lewis Center
05.2025 - Current
- Ensure smooth day-to-day operations of the facility.
- Drive membership sales through outreach, tours, and promotions.
- Handle member complaints, feedback, and conflict resolution.
- Hire, train, schedule, and supervise staff including personal trainers and front desk personnel.
Assistant Store Manager
Lids Sports Group
Columbus
08.2024 - 05.2025
- Assist in driving sales and meeting store goals through strong product knowledge and upselling.
- Support recruiting, hiring, training, and onboarding of new employees.
- Help maintain accurate inventory by receiving, stocking, and merchandising product.
Personal Trainer
Anytime Fitness
Worthington
01.2024 - 10.2024
- Design and implement customized fitness programs for individuals and small groups.
- Build strong relationships with members to encourage consistency and loyalty.
- Promote and sell personal training packages and group training programs.
Cook
Buffalo Wild Wings
Hilliard
09.2020 - 01.2024
- Prepare menu items according to company recipes and standards.
- Communicate effectively with kitchen and front-of-house staff.
- Follow all food safety protocols and company policies.
Education
Bachelor of Science - Sports Management
The Ohio State University
Columbus, OH05-2026
Skills
- Team building
- Sales management
- Marketing outreach
- Conflict resolution
- Staff supervision
- Customer service
Timeline
General Manager
Anytime Fitness
05.2025 - Current
Assistant Store Manager
Lids Sports Group
08.2024 - 05.2025
Personal Trainer
Anytime Fitness
01.2024 - 10.2024
Cook
Buffalo Wild Wings
09.2020 - 01.2024
Bachelor of Science - Sports Management
The Ohio State University