Maxim Chisholm
Lawrence,Kansas
Summary
Dynamic professional with a proven track record at The Merc Co-op, adept in customer relationship management and problem-solving. Excelled in staff management and project management, enhancing team efficiency and customer satisfaction. Skilled in technical support and shipping, consistently achieving and surpassing company goals.
Overview
3
3
years of professional experience
Work History
Grocery Co-operator
The Merc Co-op
09.2023 - Current
- Helped customers complete purchases, locate items, and inform them on how to join the Co-op
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Checked for outdated and overripe grocery items and removed from inventory.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Consistently lifted materials weighing as much as 70 pounds.
Shift Leader/Buyer Specialist
Plato's Closet
10.2021 - 08.2023
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed employee performance and kept staff on task.
- Took all possible tasks into account and assigned them to team members accordingly.
- Used various systems to accurately purchase relevant brands and styles of clothing to be resold.
- Compensated our customer base accurately based on the exchange rate in return for gently used and new clothing.
- Opened and closed the store efficiently and in a timely manner
- Handled and counted cash register counts.
Education
High School Diploma -
Lawrence High School
Lawrence05-2021
Skills
- Customer relationship management
- Project management
- Team building
- Problem-solving
- Staff management
- Strategic partnerships
- Conflict resolution
- Technical support
- Shipping and receiving
Timeline
Grocery Co-operator
The Merc Co-op
09.2023 - Current
Shift Leader/Buyer Specialist
Plato's Closet
10.2021 - 08.2023
High School Diploma -
Lawrence High School
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