Maxime Brown
Continental Tire the Americas, LLC
CHARLOTTE,NC
6
years of professional experience
Dynamic and dedicated professional with a background in sales, operations, and customer service. Fluent in French and Spanish, with experience in coordinating activities, managing information, and building strong professional relationships. Seeking to apply my international business education, organizational skills, and cross-functional experience to a career in international logistics and export operations.
Work History
French Inside Sales Representative
2 Years 2 Months- Manage customer accounts, process orders, and support French-speaking customers in English and French.
- Monitor inventory, backorders, and shipments while communicating product availability and delivery updates.
- Coordinate with sales, demand planning, and logistics teams to resolve order issues and ensure timely fulfillment.
- Maintain customer relationships through responsive service, problem-solving, and order management.otations, product questions, and delivery updates to keep customer communication moving.
Sales Representative
10 Months- Prospected [number] new clients weekly through cold calling and referral outreach to expand the ad sales pipeline.
- Built and maintained strong relationships with existing clients to strengthen retention and encourage repeat business.
- Used cold calling, networking, and referrals to identify prospects and open new sales opportunities.
- Met sales goals by balancing prospecting activity with account follow-up and relationship management.
Technical Recruiter
3 Months- Sourced [number] IT candidates weekly for international openings across diverse client projects.
- Coordinated recruiter outreach and follow-up with international candidates to advance open technical positions.
- Built familiarity with telecommunication requirements to better match applicants to client needs.
- Applied data-entry accuracy to maintain organized candidate records and hiring documentation.
Customer Service Lead
1 Year 3 Months- Supervised cashiers and front-end service operations to maintain smooth daily customer flow.
- Coordinated multiple front-end tasks in a fast-paced environment while staying organized under pressure.
- Built leadership and multitasking skills through daily support of store-wide customer service priorities.
Operations and Communication Specialist
1 Year- Developed clear digital content for social platforms to strengthen audience engagement and maintain a consistent online presence.
- Managed event logistics with campus partners, aligning timelines, materials, and attendee needs across each program.
- Advised students on professional development competencies, connecting event programming to career readiness goals.
Education
Bachelor of Science in Business Administration - International Business, Spanish
- Business Honors Certification from the Belk College of Business
- GPA: 3.7/4.0
Skills
CRM software proficiency
Cold calling
Lead generation
Client retention
Negotiating
Bilingual communication
Account management
Sales pipeline management
Prospecting
Territory planning
Applicant sourcing
Candidate screening
Interview scheduling
Recruiting coordination
Timeline
French Inside Sales Representative
Continental Tire the Americas, LLC
09.2024 - CurrentRead More
Sales Representative
Strategic Value Publishing
06.2023 - 04.2024Read More
Technical Recruiter
Verigent
01.2023 - 04.2023Read More
Customer Service Lead
Harris Teeter
09.2021 - 12.2022Read More
Operations and Communication Specialist
Belk College of Business
08.2020 - 08.2021Read More
University of North Carolina At Charlotte
Bachelor of Science in Business Administration from International Business, Spanish
Read More