Maximiliano Sanchez
Downey,CA
Summary
Proven leader in the hospitality industry, adept at boosting customer relations and team motivation. At Mambo Grill, I elevated service quality through effective staff training and development, and meticulous product knowledge. Achieved significant improvements in customer satisfaction and operational efficiency, demonstrating a strong blend of interpersonal and managerial skills.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Wingstop
Downey, CA
12.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Restaurant Manager
Mambo Grill
Downey, CA
09.2019 - 11.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Business Administration And Management
Cal State Los Angeles
Los Angeles, CASkills
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Wingstop
12.2021 - Current
Restaurant Manager
Mambo Grill
09.2019 - 11.2022
Business Administration And Management
Cal State Los Angeles