Maximo Arcilla
Waukesha,WI
Summary
Hello, my name is Maximo Arcilla. I am a Freshman at Michigan Tech, and I would love to be able to help out with a job at MTU. I offer a friendly and cooperative attitude, with a willingness to learn and grow in a dynamic environment. As well as bring an understanding of the importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in the Archives' Library Student Assistant role.
Overview
1
1
year of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Waukesha, WI
10.2025 - Current
- Provided friendly customer service, addressing inquiries and resolving issues promptly.
- Operated point-of-sale system efficiently, processing orders and handling cash transactions accurately.
- Prepared smoothies and food items according to standardized recipes for consistent quality.
- Maintained cleanliness and organization of workstations to ensure compliance with health codes.
- Assisted in inventory management, restocking supplies to optimize workflow during peak hours.
- Collaborated with team members to enhance service speed and customer satisfaction levels.
- Followed safety protocols while handling equipment and preparing food items to minimize risks.
- Adapted quickly to changing menus and promotions, ensuring updated knowledge of offerings for customers.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Sales Associate
Marcus Theatres
Waukesha, WI
08.2026 - 10.2026
- Assisted customers with product selections and provided information on promotions and services.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales recording.
- Maintained cleanliness and organization of the sales floor, enhancing overall customer experience.
- Maintained cleanliness and organization of sales floor, enhancing overall customer experience.
Lot Attendant
Meijer Inc.
Waukesha, WI
08.2025 - 02.2026
- Organized and maintained parking lot cleanliness for optimal customer experience.
- Assisted customers with inquiries and directed them to appropriate locations.
- Performed regular inspections of designated areas to uphold company standards.
- Trained new team members on operational procedures and safety guidelines.
- Reported maintenance issues promptly to management for timely resolution.
- Contributed to a professional atmosphere through courteous communication with customers and staff.
Education
High School Diploma -
Waukesha Engineering Preparatory Academy
Waukesha, WI06-2026
Skills
- Cash handling
- Customer service
- Multitasking and organization
- Time management
- Point-of-sale operation
- Cleaning
- Attention to detail
- Sanitation practices
- Detail-oriented
Accomplishments
- Former member of the Community of Robotic Engineers (C.O.R.E 2062) robotics team
- Former President of the D&D club at Waukesha STEM Saratoga Middle School
- Running Games for the Game Club at Waukesha South High School
- Black Belt in Taekwondo
Timeline
Sales Associate
Marcus Theatres
08.2026 - 10.2026
Crew Member
Tropical Smoothie Cafe
10.2025 - Current
Lot Attendant
Meijer Inc.
08.2025 - 02.2026
High School Diploma -
Waukesha Engineering Preparatory Academy