Maximus Roszkowski
Alpharetta,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Loss Prevention Manager
Dunkin' and Baskin Robbins
Alpharetta
12.2022 - Current
- Manage loss prevention over 70 Dunkin' locations after promotion from Shift Leader.
- Daily interfacing with Dunkin' general managers and area managers over goals.
- Investigate cash theft and compose reports on legal liability issues.
- Account for store cash through daily tallies and frequent audits.
- Investigate shrink results outside acceptable ranges to determine causes and prevent recurrence.
- Audit inventory and enforce various policies to increase employee compliance with SOP's.
- Track payouts/refunds and cancels to ensure high order accuracy and identify theft.
- Supervise new store openings and track operations to prevent errors.
- Collaborate with law enforcement to resolve escalated situations.
Full Time Shift Leader
Dunkin' and Baskin Robbins
Alpharetta
11.2021 - 03.2023
- Trained new employees on cash management, food sanitation practices and customer service.
- Mediated customer service complaints.
- Upsold daily as well as promote seasonal products.
- Unloaded truck deliveries and checked against inventory order.
- Maintained store cleanliness at all times as well as general outdoor maintenance.
- Counted drawers and reconcile nightly receipts.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
Some College (No Degree) - Business Administration
Georgia Gwinnett College
Lawrenceville, GA05-2028
Skills
- Incident Reporting
- Workplace Safety
- Internal Auditing
- Operational Analysis
- Store Audits
- Policy Enforcement
- Discrepancy Resolution
Timeline
Loss Prevention Manager
Dunkin' and Baskin Robbins
12.2022 - Current
Full Time Shift Leader
Dunkin' and Baskin Robbins
11.2021 - 03.2023
Some College (No Degree) - Business Administration
Georgia Gwinnett College
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