Maxine ramme
OSPREY,FL
Summary
Proven hospitality professional with extensive experience at Bonefish Grill Restaurants, excelling in team member support and daily specials memorization. Demonstrated ability to enhance dining experiences through expert coordination and a keen eye for food inspection, ensuring guest satisfaction and operational efficiency. Skilled in fostering a welcoming atmosphere, showcasing a blend of strong communication skills and a commitment to service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Bonefish Grill Restaurants
Sarasota, FL
03.2024 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus and answered questions regarding items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
P.F. Chang's Bistro
Sarasota, FL
01.2024 - 03.2024
- Stocked service areas with supplies during slow periods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Operated POS terminals to input orders, split bills and calculate totals.
Host
Bonefish Grill Restaurants
Tallahassee, FL
09.2023 - 12.2023
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered telephone to provide dining information and take reservations.
- Took reservations from patrons by phone or online.
- Ensured compliance with health and safety regulations within the restaurant.
- Stocked server areas with supplies before, during and after shifts.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Host
Bonefish Grill Restaurants
Sarasota, FL
10.2022 - 05.2023
- Contributed to team efforts by accomplishing related tasks as needed.
- Answered telephone to provide dining information and take reservations.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Inspected dining and serving areas for cleanliness and proper setup.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
Host
Daruma Japanese Steakhouse
Sarasota, FL
07.2021 - 10.2022
- Answered telephone to provide dining information and take reservations.
- Stocked server areas with supplies before, during and after shifts.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Monitored dining area to assess server capacity and estimate wait times.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
Associate of Science - Physician Assistant
State College of Florida
Bradenton, FL12-2024
High School Diploma -
Riverview Highschool
Sarasota, FL05-2023
Bachelor of Science - Physician Assistant
University of South Florida
Tampa, FLSkills
- Order delivery practices
- Hostess support
- Table resetting
- Daily specials memorization
- Food inspection
- Team member support
Certification
- IB Diploma
- Word Certification
Accomplishments
- Deans List at FSU
Timeline
Server
Bonefish Grill Restaurants
03.2024 - Current
Server
P.F. Chang's Bistro
01.2024 - 03.2024
Host
Bonefish Grill Restaurants
09.2023 - 12.2023
Host
Bonefish Grill Restaurants
10.2022 - 05.2023
Host
Daruma Japanese Steakhouse
07.2021 - 10.2022
- IB Diploma
- Word Certification
Associate of Science - Physician Assistant
State College of Florida
High School Diploma -
Riverview Highschool
Bachelor of Science - Physician Assistant
University of South Florida
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