MAXWELL TAYLOR
San Diego,CA
Overview
10
10
years of professional experience
Work History
Parts Department Advisor
Peak Honda World
Littleton, CO
02.2024 - 03.2025
- Operated in every tier of the parts department, including assisting walk-in customers with their needs and identifying the correct parts, followed by submitting special orders on our DMS then processing any related payments
- Fulfilled all phones orders and internet orders for customers as well as wholesale clients, while also handling technician requests for parts needed on repair orders
- Controlled the daily physical stocking of parts and the input of receiving inventory, followed by distributing priority orders to the shop and organizing customer special orders for pickup
- Used a DMS program along with Excel to ensure optimal levels of on-hand inventory by submitting daily stock orders and special orders for
- Successfully worked with my department employees to elevate a previously stagnant parts department to new highs, seeing several best-ever months in profitability
- Organized and verified all of the end-of-day accounting items for any parts transactions, such as verifying invoices with corresponding receipts, plus the reconciliation of cash or other forms of payment to ensure accuracy in the department
Parts Department Manager
Peak Kia North
Windsor, CO
05.2015 - 09.2023
- Increased parts department profitability month over month, by increasing focus on expanding our wholesale accounts, while also implementing new strategies to increase parts accessories sales
- Reduced overhead expenses, while implementing a simplified process to increase accountability in the service and parts departments
- Was in charge of end-to-end stock management including the regulation of all on-hand inventory levels, submission of damage claims, parts returns, purchase orders, and warranty submissions
- Successfully conducted multiple in-house inventories of large quantities of stock to maintain department accuracy and correct any discrepancies
- Conducted interviews, hired, and trained multiple employees to form a well functioning department
Education
Bachelor of Science - Communications
University of Kansas
Lawrence, KS05.2015
Skills
- Experience in inventory management and DMS systems including Dealertrack and Lightspeed
- Operational oversight and customer service experience
Timeline
Parts Department Advisor
Peak Honda World
02.2024 - 03.2025
Parts Department Manager
Peak Kia North
05.2015 - 09.2023
Bachelor of Science - Communications
University of Kansas