Maxwell Wanser
Lincoln,NE
Summary
With over 10 years of experience in customer service and nearly a third being with ALLO I have proven track record of success in leading teams to achieve exceptional outcomes and exceed organizational goals. Adept at strategic planning, project management, and fostering a collaborative work environment. Possess strong communication and interpersonal skills, with a focus on motivating and developing team members. Known for delivering high-quality results within tight deadlines and optimizing operational efficiency. Seeking a challenging lead position where my leadership skills, industry expertise, and commitment to excellence can contribute to the success of the organization.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
10.2022 - Current
Receive and stock fresh food while following proper food safety measures.
Provide excellent customer service by assisting customers with inquiries and product selection.
Assist in maintaining accurate inventory levels by conducting regular stock checks while communicating with management when there are discrepancies.
Customer Service Representative
Allo Communications
01.2021 - Current
Providing exceptional customer support through various channels including phone and email.
Effectively communicate across departments to ensure customer satisfaction at the highest level.
Be dependable to promote accountability and to ensure adaptability through change.
Notable Projects/Teams/Achievements
- Test Markets (Sidney, Seward, Kingman, Waverly, Gretna)
- Outbound Team
- Validate
- Leadership meetings with Supervisor and Leads (8+ Months)
- Grow Allo (01/2024)
Education
Bachelor of Science - Business Administration
University of Arizona
Tucson, AZ05.2027
Associate of Arts - Business Administration
Southeast Community Colelge
Lincoln, NE12.2019
Skills
- Customer Service
- Escalation Management
- Technical Troubleshooting
- Complaint Resolution
- Goal Orientation
- Time Management
Timeline
Sales Associate
Walmart
10.2022 - Current
Customer Service Representative
Allo Communications
01.2021 - Current
Bachelor of Science - Business Administration
University of Arizona
Associate of Arts - Business Administration
Southeast Community Colelge