Maxwell J. Middendorf
Reno
Summary
A proven young professional who has consistently met and exceeded both person and team goals while developing both personally and professionally. I will bring new ideas, an unmatched work ethic, and a high-level of professionalism. My diverse background in multiple departments has allowed me to build a diverse skillset. While I take pride in my previous accomplishments, I very much look forward to future opportunities to build upon my experience.
Overview
9
9
years of professional experience
Work History
Director of Ticket Sales
Reno Aces Baseball Club
05.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Analyze previous attendance and revenue data to recognize patterns and fuel sales campaigns.
- Audited previous departmental workflows and policies and implementing new strategy to significantly increase team efficiency.
- Set franchise rep record for most revenue in single season while leading team to hit revenue goals for 2024. Pacing ahead for 2025.
Inside Sales Manager
Reno Aces Baseball Club
09.2023 - Current
- Began as an Account Executive, was promoted to Sr. Account Executive - Inside Sales Lead in fall of 2022, and most recently Inside Sales Manager in 2023.
- Oversees hiring, training, continuous development, and performance analysis of sales reps.
- Development and implementation of effective sales strategies to increase revenue. Generating ideas for email marketing campaigns, events at stadium, etc.
- Maintaining relationship with clients, while building upon a large book of business and selling a full catalog of products.
Account Executive/Sr. Account Executive
Reno Aces Baseball Club
11.2021 - 09.2023
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Built and maintained large book of business, most of which are relationships still strong today.
Operations Coordinator
Bellingham Bells Baseball Club
05.2016 - 10.2021
- Began as a seasonal mascot and worked my way up to full-time front office position after two seasons of part-time work.
- Evaluated and improved existing operational systems and procedures.
- Lead Ticket and Ballpark Operations. Everything from building the season out in our ticketing software to organizing player lockers, stadium maintenance and improvement.
Student Supervisor
Washington State University
02.2019 - 05.2021
- Supervised student workers during athletic events, ensured that event management operations were flowing efficiently.
- Assisted with setup and takedown of events.
- Worked directly with athletes during events to make sure they were ready for success.
Education
Bachelor of Arts - Marketing
Washington State University
05-2021
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- SalesForce Proficient (led implementation team)
- People management and development
- Budget management
- Hiring and retention
Education
Bachelor of Arts from Washington State University
Major in Marketing, Minor in Sport Management
Timeline
Director of Ticket Sales
Reno Aces Baseball Club
05.2024 - Current
Inside Sales Manager
Reno Aces Baseball Club
09.2023 - Current
Account Executive/Sr. Account Executive
Reno Aces Baseball Club
11.2021 - 09.2023
Student Supervisor
Washington State University
02.2019 - 05.2021
Operations Coordinator
Bellingham Bells Baseball Club
05.2016 - 10.2021
Bachelor of Arts - Marketing
Washington State University
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