Golf, Hiking, Fitness, Boating
Maxwell M. Maciel
Winter Garden,FL
Summary
Hardworking, motivated Customer Service Representative with 3 years of experience Trained in project and time management and proven multitasking abilities. Committed to maintaining professional relationships with clients and company employees to increase profitability and drive business results.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Seasonal Service Representative
REI (Recreational Equipment Inc,)
Sumner, Washington
08.2020 - 01.2021
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Provided information about company products and services, and capitalized on upsell opportunities.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Dispatcher Office Assistant
Arrow-Prestige Limousine
Warwick, Rhode Island
06.2015 - 08.2019
- Worked with garage staff to coordinate driver/vehicle suitability for individual livery trips and ensure overall client satisfaction with Rhode Island's largest livery fleet.
- Maintained updated and detailed records of calls in physical and electronic database.
- Collaborated with management to create spreadsheets for tracking vehicle maintenance
Sailing Instructor
Sail Newport
Newport, RI
06.2017 - 08.2017
- Applied various teaching aids to minimize learning gaps and effectively instruct and motivate students.
- Oversaw safety of students during sailing instruction
Education
West Orange High School
Associates Degree - Journalism
Santa Fe College
01.2019 - 01.2020
Bachelor of Arts - Economics
University of Florida
Gainesville, FL 01.2021 - Current
Skills
Customer Relations
undefinedAdditional Information
- Awards & Acknowledgements , National Honor Society Graduate Florida Academic Scholar
Interests
Timeline
Bachelor of Arts - Economics
University of Florida
01.2021 - Current
Seasonal Service Representative
REI (Recreational Equipment Inc,)
08.2020 - 01.2021
Associates Degree - Journalism
Santa Fe College
01.2019 - 01.2020
Sailing Instructor
Sail Newport
06.2017 - 08.2017
Dispatcher Office Assistant
Arrow-Prestige Limousine
06.2015 - 08.2019
West Orange High School
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