Summary
Overview
Work History
Education
Skills
References
Timeline
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Maxx Garcia

Sugar Grove,IL

Summary

Dynamic professional with a proven track record at Legacy Properties, enhancing client traffic and lead management through expert data organization and professional communication. Excelled in customer service, ensuring satisfaction and loyalty at Crumbl Cookies. Skilled in Python and PowerBI, adept at transforming data into actionable insights. Collaborates effectively in team settings, driving productivity and innovation.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Legacy Properties
Sugar Grove, IL
05.2024 - Current
  • Manage leads that come into the system, and attempt to connect them with an agent.
  • Format and maintain the office website to increase client traffic, and draw in leads, and implement lead parsing across various platforms.
  • Contact leads through email or text, and facilitate appointments or meetings with an agent.
  • Advertise closings, listings, and office accomplishments on social media.

Landscaping Worker

ASC Landscaping
Sugar Grove, IL
05.2020 - Current
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Trimmed or edged around flower beds, walks, or walls.
  • Pruned trees, hedges and shrubs using proper pruning techniques.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Shoveled snow and spread salt on walkways and parking lots.

Bakery Assistant

Crumbl Cookies
Dubuque, IA
01.2023 - 04.2023
  • Followed recipes and baking instructions precisely for consistent product quality.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Provided excellent customer service to foster satisfaction and loyalty.

Education

Bachelor of Arts - Business Analytics

Loras College
Dubuque, IA
04-2026

High School Diploma -

Aurora Christian Schools
North Aurora, IL
05-2022

Skills

  • Customer relations
  • Tech-Savvy
  • Writing reports
  • Professional communication
  • Social media
  • Excel spreadsheets
  • Data organization
  • Proficient in Tableau and Microsoft PowerBI
  • Proficient in Python coding language for data cleaning, filtering, and organizing
  • Customer service and being able to communicate with clients
  • Computer skills
  • Team collaboration
  • Microsoft Word

References

References available upon request.

Timeline

Administrative Assistant

Legacy Properties
05.2024 - Current

Bakery Assistant

Crumbl Cookies
01.2023 - 04.2023

Landscaping Worker

ASC Landscaping
05.2020 - Current

Bachelor of Arts - Business Analytics

Loras College

High School Diploma -

Aurora Christian Schools
Maxx Garcia