Maxx Gonzalez
Miami,FL
Summary
Results-oriented Account Manager with over 3 years of experience in driving sales growth and cultivating client relationships. Exceeded annual sales targets by 50% for three consecutive years and generated $2.3 million in new business. Enhanced sales conversion rates by 30% through strategic follow-ups and secured over 1000 high-value clients.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Owner/Operator
EZ Ryde Transport
Miami, FL
01.2025 - Current
- Analyzed sales reports to identify trends in volume, pricing, discounts, and other factors.
- Developed and implemented comprehensive sales strategies to boost new dispatch sales.
- Coordinated logistics with drivers and warehouse staff to optimize delivery routes.
- Established strong relationships with external vendors to improve delivery operations.
- Identified customer needs to enhance service quality and satisfaction.
Personal Consultant
Oceania Cruises Inc.
Miami, FL
09.2021 - 11.2024
- Increased sales revenue by identifying potential clients and delivering persuasive product presentations.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Increased sales by advising clients on purchases and promoting relevant additional products, driving customer engagement.
- Developed client portfolio through consistent communication and exceptional service, fostering long-term relationships.
- Provided timely after-sales support to resolve issues and maintain client satisfaction.
Account Manager
Kaseya
Miami, Fl
04.2019 - 08.2021
- Cultivated client relationships to identify needs and preferences.
- Delivered product demonstrations to engage existing and potential customers.
- Created presentations detailing product features and benefits to facilitate informed decision-making.
- Generated reports on monthly performance metrics such as number of prospects contacted, closed deals.
Education
Bachelor of Science - Information Technology
Florida International University
Miami, FL05-2017
Skills
- Sales development and relationship selling
- Client acquisition
- Sales strategy
- Sales planning
- Sales performance
- Client account management
- Salesforce proficiency
- Pipeline management
- Persuasive selling
- Negotiation skills
- Upselling strategies
- Cold calling techniques
- Prospecting skills and techniques
- Marketing strategies
- Sales coaching
- Strategic planning
- Bilingual communication (English/Spanish)
- Organizational skills
- Google Workspace proficiency
- Microsoft 365 expertise
- Brand promotion and awareness
- Sales follow-up processes
Certification
- Sales Enablement Certification – HubSpot Academy.
Timeline
Owner/Operator
EZ Ryde Transport
01.2025 - Current
Personal Consultant
Oceania Cruises Inc.
09.2021 - 11.2024
Account Manager
Kaseya
04.2019 - 08.2021
Bachelor of Science - Information Technology
Florida International University