May Hammam
Information Technology
Falls Church,VA
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable Intern studying cybersecurity and information technology seeks an internship opportunity to expand skills and gain valuable real-world experience. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Data Center Technician
Amazon
Falls Church, Virginia
05.2021 - 03.2022
- Accepted tasks and documented status using ticketing system, time reports and email.
- Identified and reported problem devices and replaced defective parts.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Installed and managed structured cabling infrastructure.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Designed and evaluated WAN and LAN connectivity technologies.
Education
High School Diploma -
Greenville County High School
Emporia, VA 09.2015 - 06.2019
Associate of Science - Cybersecurity And Information Technology
Northern Virginia Community College
Alexandria, VA 05.2021 - Current
Skills
Network support
Knowledge and Computer Networks
Excellent Communication
Analytical and Critical Thinking
Decision Making
Teamwork and Collaboration
First Aid/CPR
Attention to Detail
Written Communication
Certification
Information Systems Technology: Database Specialist, C.S.C.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Data Center Technician
Amazon
05.2021 - 03.2022
Associate of Science - Cybersecurity And Information Technology
Northern Virginia Community College
05.2021 - Current
High School Diploma -
Greenville County High School
09.2015 - 06.2019