Maya Baffrey
Grand Sierra Resort and Casino
RENO
1
year of professional experience
Detail-oriented individual with a versatile background in customer-facing roles. Demonstrates strong problem-solving skills and adaptability, consistently ensuring customer satisfaction and smooth operational flow. Committed to enhancing guest experiences through effective communication and teamwork.
Work History
Cashier
7 Months- Maintained cash register accuracy through careful tracking of sales and effective cash handling procedures.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to satisfaction.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills and commitment to satisfaction.
- Restocked merchandise on shelves, ensuring availability of popular items and maintaining organized displays.
- Assisted patrons with pool equipment and provided guidance on proper usage.
- Delivered food orders efficiently to ensure timely service in fast-paced environments.
- Collaborated with kitchen staff to maintain seamless communication and operation flow.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Adhered to health and safety regulations while handling food items for customer satisfaction.
Usher
7 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted guests with seating arrangements to ensure smooth event operations.
- Collaborated with event staff to facilitate coordination of transitions between segments.
- Maintained cleanliness and organization of venue areas before, during, and after events.
- Communicated effectively with guests regarding showtimes and venue policies.
- Adapted quickly to changing situations, ensuring positive experiences for all attendees.
Attendant
2 Months- Assisted patrons with skate rentals and safety equipment, ensuring compliance with safety protocols.
- Monitored ice conditions, promptly addressing any hazards to maintain a safe skating environment.
- Provided excellent customer service, addressing inquiries and resolving issues to enhance guest satisfaction.
- Collaborated with team members to implement efficient operational practices for daily rink activities.
- Conducted routine maintenance checks on skating equipment, ensuring functionality and safety standards were met.
- Adapted quickly to changing operational needs during peak hours, maintaining efficiency in service delivery.
Crew Member
5 Months- Delivered exceptional customer service while maintaining a friendly environment.
- Prepared and assembled food items according to company specifications.
- Operated kitchen equipment safely and efficiently to support daily operations.
- Assisted in inventory management by restocking supplies and monitoring levels.
- Maintained cleanliness and organization of workstations to meet health standards.
- Adapted quickly to changing tasks and priorities in a fast-paced environment.
- Followed safety protocols and procedures to minimize hazards in the workplace.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
Education
High School Diploma
Skills
Cash handling
Customer support
Work ethic
Team collaboration
Point of sale
Reliability and punctuality
Written and verbal communication
Reliability
Patience and empathy
Interests
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Historical Exploration
Crafting and DIY Projects
Photography
Music
Timeline
Cashier
Grand Sierra Resort and Casino
01.2026 - CurrentRead More
Usher
Grand Sierra Resort and Casino
01.2026 - CurrentRead More
Attendant
Grand Sierra Resort and Casino
11.2025 - 01.2026Read More
Crew Member
Sizzling Platter
05.2025 - 10.2025Read More
Galena High School
High School Diploma
Read More