Maya Craft
Austin,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Poke House. Proven ability in multitasking and maintaining cleanliness while ensuring exceptional dining experiences. Skilled in order taking and team collaboration, consistently enhancing guest satisfaction and operational efficiency. Committed to delivering high-quality service in fast-paced environments.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Poke House
Austin, TX
10.2025 - 02.2026
- Provided exceptional customer service to residents and guests in dining areas.
- Assisted in meal preparation and served food according to dietary requirements.
- Maintained cleanliness and organization of dining spaces throughout service hours.
- Collaborated with kitchen staff to ensure timely delivery of meals to residents.
Server
Sunshine Continental Retirement Home
Austin, TX
01.2024 - 12.2025
- Provided exceptional customer service to residents and guests in dining areas.
- Assisted in meal preparation and served food according to dietary requirements.
- Maintained cleanliness and organization of dining spaces throughout service hours.
- Collaborated with kitchen staff to ensure timely delivery of meals to residents.
Cashier
Dairy Queen
03.2020 - 08.2022
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted in inventory management by restocking supplies as needed.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Travis Early College High School
Austin, TXSkills
- Order taking
- Cleanliness
- Salesmanship
- Phone etiquette
- Table setting
- Team collaboration
- Greeting guests
- Money handling
- Professional appearance
- Personal hygiene
- Task prioritization
- Multitasking Abilities
- Excellent communication
- Cooking
Timeline
FOH Team Member
Poke House
10.2025 - 02.2026
Server
Sunshine Continental Retirement Home
01.2024 - 12.2025
Cashier
Dairy Queen
03.2020 - 08.2022
High School Diploma -
Travis Early College High School