Summary
Overview
Work History
Education
Skills
References
Timeline
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Maya Dues

Richardson,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

8
8
years of professional experience

Work History

Sales Associate

Pandora Jewelry
Dallas , TX
05.2023 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.

Sales Associate

Bath and Body Works
Arlington , TX
01.2021 - 01.2022
  • Assisted customers on the sales floor.
  • Operated cash registers and accurately followed all Bath and Body Works customer service and cash handling policies and procedures.
  • Ensured everything was clean and stocked before opening the store.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Tracked sales performance metrics to identify trends in the market place.
  • Upsold additional items based on customer interests and needs.

Crew Kitchen Staff Member

Chipotle Mexican Grill
Tyler , TX
01.2021 - 01.2021
  • Assisted with a variety of kitchen-related functions, as needed
  • Operated the cash registers and received payment from customers in cash or credit card, and provided change to customers as required.
  • Followed all Chipotle food safety, customer service, and policies and procedures
  • Prepared and cooked food orders to customer specifications.
  • Assisted in unloading delivery trucks and stocking shelves with incoming inventory.
  • Ensured the kitchen was clean, organized, and sanitized throughout the shift.
  • Maintained an accurate record of all food items used during the shift.
  • Operated various kitchen equipment such as grills, ovens, fryers, and slicers.
  • Monitored food temperatures to ensure compliance with health standards.
  • Followed recipes accurately to prepare menu items for customers.

Drive-Thru Cashier

Chicken Express
Arlington , TX
01.2017 - 01.2020
  • Cleaned and stocked the work area and customers area, and sanitized workstation and equipment
  • Greeted customers and take food orders, provided information about menus, and looked for opportunities to and upsale products
  • Greeted customers, took orders, and provided product information.
  • Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
  • Maintained knowledge of current menu items, prices, and promotions.
  • Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
  • Operated drive-thru window efficiently to ensure fast order processing times.
  • Received payment from customers and made change as needed.

Cashier

Taco Bueno
Arlington , TX
01.2016 - 01.2017
  • Cleaned and stocked the work area and customers area, and sanitized workstation and equipment
  • Greeted customers and take food orders, provided information about menus, and looked for opportunities to and upsale products
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Bachelor of Science - Human Resources Development

University of Texas At Tyler
Tyler, TX
05-2025

Associate of Science - General Studies

Tyler Junior College
Tyler
08-2023

Skills

  • Customer Service
  • Computer Skills
  • Reliable Team Player
  • Professional appearance
  • Multi-tasker
  • Engaging personality
  • Order Processing
  • Upselling
  • Sales Development
  • Self-Checkout Assistance
  • Cash Register Operation
  • Teamwork and Collaboration

References

Lauren, Tyler, College Student Life / Director, 903-276-8207, Tyler Jr.

Timeline

Sales Associate

Pandora Jewelry
05.2023 - 08.2023

Sales Associate

Bath and Body Works
01.2021 - 01.2022

Crew Kitchen Staff Member

Chipotle Mexican Grill
01.2021 - 01.2021

Drive-Thru Cashier

Chicken Express
01.2017 - 01.2020

Cashier

Taco Bueno
01.2016 - 01.2017

Bachelor of Science - Human Resources Development

University of Texas At Tyler

Associate of Science - General Studies

Tyler Junior College
Maya Dues