Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maya Elgendy

Toms River,NJ

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Wawa
Toms River, NJ
02.2023 - Current
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Assisted in training new staff on store procedures and customer service protocols.
  • Maintained cleanliness and organization of work area to enhance customer experience.
  • Collaborated with team members to optimize workflow during peak hours for improved efficiency.
  • Implemented feedback mechanisms to gather customer insights and improve service delivery.

Customer Service Associate

ShopRite
Toms River, NJ
12.2021 - 02.2023
  • Managed transactions efficiently using point-of-sale systems to ensure accurate cash handling.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.

Education

No Degree -

Ocean County College
Toms River, NJ

No Degree - Radiographic Technician

Brookdale Community College
Lincroft, NJ

No Degree - Medical Imaging

Georgian Court University
Lakewood, NJ
12-2026

High School Diploma -

Toms River High School North
Toms River, NJ
05-2023

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Complaint handling

Languages

Arabic
Limited Working

Timeline

Customer Service Associate

Wawa
02.2023 - Current

Customer Service Associate

ShopRite
12.2021 - 02.2023

No Degree -

Ocean County College

No Degree - Radiographic Technician

Brookdale Community College

No Degree - Medical Imaging

Georgian Court University

High School Diploma -

Toms River High School North