Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Wawa
Toms River, NJ
02.2023 - Current
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Assisted in training new staff on store procedures and customer service protocols.
Maintained cleanliness and organization of work area to enhance customer experience.
Collaborated with team members to optimize workflow during peak hours for improved efficiency.
Implemented feedback mechanisms to gather customer insights and improve service delivery.
Customer Service Associate
ShopRite
Toms River, NJ
12.2021 - 02.2023
Managed transactions efficiently using point-of-sale systems to ensure accurate cash handling.
Maintained a high level of product knowledge, providing accurate information to customers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.