Maya Florovito
Old Forge,PA
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.
Overview
9
9
years of professional experience
Work History
Bank Teller
M&T Bank
03.2023 - Current
- Counted, verified and handled bank deposits and armored car transactions.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Prepared regular reports on transaction data for management review, assisting in identification of potential areas for improvement.
Sales Lead
Dicks Sporing Goods
08.2018 - Current
- Monitored sales team performance and provided constructive feedback.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Built diverse and consistent sales portfolio.
- Participated in store meetings and product training sessions to understand and sell items.
Door Greeter
Delta Medix
04.2020 - 08.2020
- Streamlined communication between departments by promptly relaying important information or updates from store management.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
- Enhanced customer satisfaction by greeting guests warmly and directing them to the appropriate department.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Sales Associate
Hallmark
11.2019 - 04.2020
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Used in-store system to locate inventory and place special orders for customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Box Office Cashier
Cinemark Movie Theater
11.2015 - 08.2017
- Printed tickets, checking accuracy of date, time and seat numbers before giving to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Provided exceptional communication skills, fielding phone calls and responding to email inquiries from patrons.
Restaurant Hostess
Lucca
06.2015 - 05.2017
- Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Completed daily side work and opening and closing duties without fail.
- Input orders accurately into POS terminal, split bills and accepted payments.
Education
Bachelor of Science - Accounting
Lackawanna College
Scranton, PA12.2024
Associate of Arts - Liberal Arts And General Studies
Lackawanna College
Scranton, PA12.2019
High School Diploma -
Old Forge High School
Old Forge, PA06.2017
Skills
- Signature Verification
- Customer Relationship Building
- Currency Exchange
- Transaction Processing
- Account Services
- Fraud Detection
- Cash Handling
- Payment Processing
Timeline
Bank Teller
M&T Bank
03.2023 - Current
Door Greeter
Delta Medix
04.2020 - 08.2020
Sales Associate
Hallmark
11.2019 - 04.2020
Sales Lead
Dicks Sporing Goods
08.2018 - Current
Box Office Cashier
Cinemark Movie Theater
11.2015 - 08.2017
Restaurant Hostess
Lucca
06.2015 - 05.2017
Bachelor of Science - Accounting
Lackawanna College
Associate of Arts - Liberal Arts And General Studies
Lackawanna College
High School Diploma -
Old Forge High School
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