Maya Griffin
Yulee
Summary
Dynamic and dedicated professional with a strong background in customer service at Zaxbys. Proven ability to enhance customer experiences through effective communication and teamwork. Skilled in multitasking and maintaining cleanliness, while demonstrating patience and empathy. Committed to operational excellence and fostering positive relationships to encourage repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Zaxbys
Yulee, FL
05.2024 - Current
- Processed customer transactions quickly and accurately.
- Maintained cleanliness and organization of work area.
- Assisted customers with inquiries and menu information.
- Collaborated with team members to enhance service efficiency.
- Contributed to positive customer experiences through friendly interactions.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Hostess
Coastal Pizza
Fernandina Beach, FL
08.2023 - 06.2024
- Monitored cleanliness of dining area, maintaining high standards of hygiene.
- Trained new staff on best practices for guest interaction and service flow.
- Implemented feedback mechanisms to improve service quality and operational efficiency.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Bachelor of Nursing - Nursing
Baptist University Of Florida
Graceville, FL05-2029
High School Diploma -
Fernandina Beach High School
Fernandina Beach, FL05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Attention to detail
- Multitasking and organization
- Empathy and patience
- Complaint resolution
Timeline
Cashier
Zaxbys
05.2024 - Current
Hostess
Coastal Pizza
08.2023 - 06.2024
Bachelor of Nursing - Nursing
Baptist University Of Florida
High School Diploma -
Fernandina Beach High School