Maya Harris
Crowley,TX
Summary
Results-driven front desk receptionist with a strong background in team leadership and problem-solving. Expertise in managing front desk operations, balancing financial transactions, and ensuring high levels of customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Courtyard by Marriott
Fort Worth, Texas
08.2025 - Current
- Greeted visitors warmly and directed them to appropriate personnel.
- Answered phone calls promptly and managed inquiries effectively.
- Maintained a clean and organized reception area for professionalism.
Night Auditor
AC Hotel by Marriott
Fort Worth, Texas
03.2025 - 11.2025
- Managed front desk operations during night shifts.
- Balanced daily financial transactions and reports accurately.
- Processed guest check-ins and check-outs efficiently.
Front Desk
Residence Inn Marriott
Fort Worth, Texas
10.2024 - 02.2025
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
Front Desk Supervisor
Fairfield By Marriott
Baton Rouge, Louisiana
03.2024 - 09.2024
- Provided information about services and facilities to guests or clients.
- Managed incoming mail and packages with attention to detail.
- Managed front desk operations to ensure smooth guest check-in and check-out.
Sales Representative Team Leader
Verizon
Baton Rouge, Louisiana
03.2023 - 01.2024
- Led a team of sales representatives to achieve sales targets consistently.
- Trained new team members on sales techniques and product knowledge.
Education
High School Diploma -
Seguin High School
Arlington, TX05-2021
Skills
- Customer service
- Multi-line phone systems
- Check-in and check-out procedures
- Financial reporting
- Detail orientation
- Relationship management
Timeline
Front Desk Receptionist
Courtyard by Marriott
08.2025 - Current
Night Auditor
AC Hotel by Marriott
03.2025 - 11.2025
Front Desk
Residence Inn Marriott
10.2024 - 02.2025
Front Desk Supervisor
Fairfield By Marriott
03.2024 - 09.2024
Sales Representative Team Leader
Verizon
03.2023 - 01.2024
High School Diploma -
Seguin High School