MAYA KWASNY
Milwaukee,WI
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Mental Health industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and professional communication.
Overview
5
5
years of professional experience
Work History
Mental Health Technician
Granite Hills Hospital
02.2024 - 05.2024
Crisis Stabilizer
Inspire MKE
09.2023 - 12.2023
Behavioral Health Specialist
MCFI Crisis Resource Center
06.2022 - 12.2022
Behavioral Health Technician
Autism Intervention Milwaukee
07.2021 - 03.2022
Cashier
Kroger, Metro Market
01.2020 - 01.2021
Server
White Lodging
01.2019 - 01.2019
Hostess, Server
Applebee's
01.2019 - 01.2019
Education
Bachelor of Art - Psychology
University of Wisconsin-Milwaukee
Skills
- De-Escalation Techniques
- Behavior Management
- Active Listening
- Customer Service
- Computer Proficiency
- Client Relations
- Staff Training
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- Data Entry
Training
- Customer Service
- Management
- Crisis Management
- Client Intake
- Excel
- Microsoft Word
- CPI
- CBRF
Timeline
Mental Health Technician
Granite Hills Hospital
02.2024 - 05.2024
Crisis Stabilizer
Inspire MKE
09.2023 - 12.2023
Behavioral Health Specialist
MCFI Crisis Resource Center
06.2022 - 12.2022
Behavioral Health Technician
Autism Intervention Milwaukee
07.2021 - 03.2022
Cashier
Kroger, Metro Market
01.2020 - 01.2021
Server
White Lodging
01.2019 - 01.2019
Hostess, Server
Applebee's
01.2019 - 01.2019
Bachelor of Art - Psychology
University of Wisconsin-Milwaukee
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