Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Maya Parker

Lacey,WA - Washington

Summary

Dedicated to offering exceptional assistance to team members, leaders, and clients. Skilled at providing welcoming guest service and always willing to learn and grow. Efficient in planning, problem-solving, and communication. Excited to work for a fun and caring company!

Overview

4
4
years of professional experience

Work History

FOH Training Director

Chick-Fil-A Lacey
08.2020 - Current
  • Collaborated with management to identify skill gaps, leading to the creation of targeted training initiatives.
  • Managed a team of 100+ employees, ensuring daily operations and weekly goals were met.
  • Matched new hires with trainers and scheduled them through 3 weeks of training.
  • Answered Guest's phone calls and provided resolutions to any issues they had.
  • Organized regular 1-on-1 meetings focusing on soft skills such as communication, conflict resolution, and time management for improved workplace dynamics.
  • Created training material that followed Chick-fil-A marketing guidelines.

Education

High School Diploma -

Timberline High School
Lacey, WA
06.2020

Skills

  • Customer Service
  • Microsoft Office
  • Organization skills
  • Telephone skills
  • Scheduling
  • Verbal and written communication
  • Attention to Detail
  • Artistic Marketing

Hobbies

  • Tennis
  • Travel
  • Hand lettering
  • Hiking

Timeline

FOH Training Director

Chick-Fil-A Lacey
08.2020 - Current

High School Diploma -

Timberline High School
Maya Parker