Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

MAYA PEREZ

Muscatine

Summary

Results-driven Shift Supervisor with 3+ years of experience in customer service, team leadership, cash handling, inventory management, and retail operations. Proven ability to lead teams in fast-paced environments, resolve customer concerns, maintain operational efficiency, and support daily business goals. Strong communication, problem-solving, and organizational skills with experience using POS systems and inventory control processes.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Applebee's Grill + Bar
01.2022 - 09.2022
  • Delivered excellent customer service in a fast-paced restaurant environment
  • Assisted servers by taking food orders, delivering meals, and supporting front-of-house operations
  • Managed seating arrangements and maintained organized dining flow
  • Cleared and reset tables quickly to improve guest turnaround and customer satisfaction
  • Collaborated with team members to maintain efficient restaurant operations

Shift Supervisor

Starbucks
10.2022 - 07.2026
  • Supervised nightly store operations, ensuring efficient workflow, customer satisfaction, and compliance with company standards
  • Led and supported team members during high-volume shifts and store closing procedures
  • Managed inventory control systems, monitored stock levels, and updated POS register information accurately
  • Handled cash register operations, cash balancing, and transaction processing
  • Resolved customer concerns professionally to maintain positive customer experiences
  • Assisted with employee training, task delegation, and shift coordination
  • Maintained store cleanliness, organization, and operational readiness

Education

High School Diploma -

Muscatine High School
Muscatine, IA
01.2023

Skills

  • Customer Service
  • Team Leadership
  • Inventory Management
  • Cash Handling
  • POS Systems
  • Conflict Resolution
  • Problem Solving
  • Communication Skills
  • Analytical Thinking
  • Time Management
  • Organization
  • Retail Operations
  • Shift Management
  • Team Collaboration

Interests

Organization and Cleaning, Interior Design

Timeline

Shift Supervisor

Starbucks
10.2022 - 07.2026

Restaurant Hostess

Applebee's Grill + Bar
01.2022 - 09.2022

High School Diploma -

Muscatine High School